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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
This position involves managing capacity and access, ensuring safe, efficient, and timely patient care, and working to coordinate and optimize all incoming hospital transfers and referrals for the system and triage patients, reducing transfer delays, balancing the flow of transfers, and coordinating standardized transfer pathways.Essential Functions
-Elicits patient information from referring MD and outside facility nurse to allow appropriate patient triage and placement.
-Using triage tools and algorithms, working in collaboration with patient access services and others to transfer the patient in a clinically appropriate timeframe.
-Acts as a liaison to provide and ensure continuity of care for the patient and family and is a clinical resource for the financial navigator.
-Assessment of patients and families before their initial consultation requires initial nursing assessment, which may include intake, diagnosis, history, physical symptoms, psychosocial assessment, cultural assessment, and educational needs.
-Collaborates with and coordinates providers and support staff to facilitate appropriate decision-making that will provide complete and comprehensive care to the patient and family.
-Utilizes established systems to document the reason for visit, testing ordered/completed, referrals made, and current medication list.
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Qualifications
Education
Associate's Degree Nursing required
Bachelor's Degree Nursing preferred
Licenses and Credentials
Registered Nurse [RN - State License]
Experience
Clinical nursing experience 2-3 years required
Patient flow, access nurse, or bed control experience 1-2 years preferred
Knowledge, Skills and Abilities
- Possesses interpersonal skills to interact effectively with intra-inter and outside-hospital physicians and personnel.
- Strong theoretical and experiential knowledge of nursing practices.
- Must possess skills to work well independently and have sound decision-making skills.
- Possesses the ability to manage critical issues relating to patient care and changing organizational climate.
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Additional Job Details (if applicable)
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$70,345.60 - $136,333.60/Annual
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Grade
6NTEMP
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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