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Director of Business Development

Knight Facilities Management Inc
Posted 2 months ago, valid for 20 days
Location

South Bend, IN 46699, US

Salary

$150,000 - $190,000 per year

Contract type

Full Time

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Sonic Summary

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  • The job involves new business development for multi-site facility services across Canada and the United States, focusing on building a target account list and developing new opportunities through various outreach methods.
  • The ideal candidate should have a proven track record in generating net-new B2B revenue and experience selling to multi-site clients, with a strong emphasis on outbound sales activity.
  • Successful candidates will manage the full sales cycle, including prospecting, proposal development, and contract negotiations, while maintaining accurate CRM data and pipeline coverage.
  • The position requires experience in selling facility management services and existing relationships in sectors like commercial real estate and healthcare, along with strong communication and negotiation skills.
  • A minimum of 5 years of relevant experience is required, with a competitive salary offered based on experience.

Key Responsibilities

New Business Development

  • Identify, pursue, and close new multi-site facility services opportunities across Canada and the United States.
  • Build a target account list by geography, industry, site count, service need, and buying potential.
  • Prospect directly into Facilities, Operations, Real Estate, Procurement, Property Management, and Executive leadership.
  • Develop new opportunities through outbound calling, email campaigns, LinkedIn outreach, referrals, networking, industry events, procurement portals, and strategic partnerships.
  • Own the creation of qualified pipeline and maintain appropriate pipeline coverage against annual revenue targets.
  • Drive new annualized revenue growth through recurring, bundled, and on-demand service contracts.

Strategic Multi-Site Selling 

  • Position Springwise as a North American facility services partner for clients with distributed property portfolios.
  • Sell bundled service programs across snow, landscaping, handyman, exterior maintenance, mechanical, electrical, plumbing, and general facility support.
  • Lead discovery to understand client pain points, site complexity, service gaps, cost pressures, compliance risks, vendor challenges, and work order management needs.
  • Develop tailored solutions for regional, national, and cross-border clients.
  • Create business cases that demonstrate operational simplification, vendor consolidation, cost control, SLA visibility, and improved service performance.

Sales Cycle Management 

  • Manage the full sales cycle from prospecting through qualification, discovery, solution development, proposal, negotiation, contract execution, and handoff to operations. 
  • Lead RFP responses, pricing discussions, proposal development, finalist presentations, and contract negotiations. 
  • Collaborate with operations, estimating, finance, and leadership to develop executable and profitable client solutions. 
  • Maintain accurate CRM activity, pipeline data, opportunity stage progression, next steps, and forecasting. 
  • Support a structured handoff from sales to operations to ensure client commitments, scope, pricing, service levels, and expectations are clearly understood. 

What Success Looks Like 

  • Achieves/exceeds revenue targets.
  • Maintains healthy pipeline coverage.
  • Builds executive-level relationships.
  • Successfully transitions new clients to operations.
  • Contributes to overall company growth.

Ideal Candidate Profile

The ideal candidate is a proven hunter with experience selling commercial services to multi-site clients. They are not waiting for leads — they know how to create demand, open doors, build relationships, and move complex opportunities through a disciplined sales process.

They should bring:

  • Proven track record of generating net-new B2B revenue.
  • Experience selling to multi-site, regional, national, or enterprise clients.
  • Strong prospecting discipline and comfort with outbound sales activity.
  • Ability to sell to Facilities, Operations, Procurement, Real Estate, Property Management, and Executive decision-makers.
  • Experience with service-based selling, recurring revenue contracts, bundled services, or outsourced facility programs.
  • Ability to work independently across a broad North American territory.
  • Strong business acumen, presentation skills, negotiation skills, and CRM discipline.

Qualifications 

  • Experience selling facility management or IFM services.
  • Existing relationships in commercial real estate, property management, healthcare, retail, or industrial sectors.
  • Experience with enterprise RFPs and procurement processes.
  • Proven track record of generating new business revenue and closing service-based agreements
  • Experience selling service-based solutions and multi-site contracts 
  • Strong communication, presentation, negotiation and relationship-building skills 
  • CRM experience with platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems experience preferred

Location

Flexible within North America with travel as required (10-25%).




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