Position: Operations Coordinator

Reports to: Operations Manager

Your responsibilities as Operations Coordinator:

Primary Focus: Ensure projects are ready, scheduled, and completed efficiently.

Project Coordination

· Coordinate project schedules with installers, subcontractors, vendors, and customers.

· Maintain the production calendar and ensure projects stay on schedule.

· Prepare project packets, work orders, change orders, and customer sign-off documents.

· Schedule templates, countertop installations, deliveries, and inspections.

· Coordinate permits and third-party services as required.

Purchasing & Vendor Management

· Monitor lead times and proactively communicate delays.

· Verify incoming deliveries for accuracy and damage.

· Coordinate replacement materials when necessary.

· Manage inventory and local material pickups.

Project Administration

· Maintain accurate project records in ServiceMinder.

· Track project milestones from sold to completed.

· Coordinate punch lists and warranty work.

· Ensure projects are closed promptly and final payments are collected.

· Provide operational reporting to the owner.

Success Measures

· Projects start on schedule.

· Materials arrive before installation.

· Minimal scheduling conflicts.

· Punch lists closed quickly.

· Final payments collected promptly.

Operations Coordinator has complete visibility into every active project

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