Client Specialist Key Holder, Shelburne Square

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. The Client Specialist Key Holder will demonstrate selling competence, styling expertise and possess a love of fashion. They are driven to create, build and cultivate relationships, possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrive in a team environment. The role requires excellent verbal communication skills, high integrity, technological competency to navigate computer/iPad/handheld systems, strong organizational skills, and the ability to multi-task in a fast paced, ever-changing environment. Physical requirements include comfort climbing ladders, moving regularly, standing for extended periods, bending, reaching, stretching for product, and lifting/moving at least 40 lbs. Availability of 15 to 20 hours per week with flexibility including evenings, weekends, and holidays is required. Responsibilities include providing exceptional customer service, assisting management to build store business, supporting service enhancers including Concierge, servicing multiple customers simultaneously, staying aware of fashion trends and product knowledge, creating outfits and suggesting items, participating in learning opportunities, achieving sales and service metrics, and completing operational assignments such as filling orders and replenishment. This position description is general and subject to change.