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Client Service Associate

Jackson Hewitt - 1766
Posted 2 months ago, valid for 18 days
Location

South Charleston, WV 25303, US

Salary

$35,000 - $42,000 per year

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Contract type

Full Time

Employee Discounts

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Sonic Summary

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  • We are seeking a Client Service Associate who excels in a customer service-oriented environment and possesses excellent communication skills.
  • The position offers an hourly pay with a competitive bonus package, along with various benefits including 401(k) matching and flexible scheduling options.
  • Candidates are encouraged to apply regardless of their work background or experience level, although prior customer service or sales experience is preferred.
  • The role involves engaging with clients, confirming appointments, and providing essential support to enhance client experiences.
  • Join our team and make a positive impact on our clients' journey while enjoying opportunities for advancement and growth.
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!

No matter your work background or experience level, we welcome you to apply!

Perks:
  • Hourly pay + competitive bonus package
  • Flexible Schedule Options – Work that works for you!
  • Free Identity Theft Protection through ID Watchdog from Equifax
  • Corporate discount program through Avibra
  • Earned Wage Access through ZayZoon
  • Discount and Rewards Marketplace through BenefitHub
  • Opportunities for advancement within the organization or as a tax pro
  • Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
  • Free tax preparation training and PTIN registration 
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement 
What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
  • Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.