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Customer Service Rep(06033) - 426 Furr St.

Domino's
Posted a month ago, valid for 17 days
Location

South Hill, VA 23970, US

Salary

$32,000 - $38,400 per year

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Contract type

Full Time

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Sonic Summary

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  • Domino's Pizza is seeking customer service representatives with a focus on polite and knowledgeable assistance for carryout customers and phone inquiries.
  • Candidates should adhere to company standards regarding image and demonstrate customer service skills, including the 'WOW' steps for customer satisfaction.
  • Pizza makers are required to count toppings accurately and follow strict procedures for product preparation, while drivers must maintain a clean vehicle and manage cash properly during deliveries.
  • The position requires no prior experience, making it accessible for entry-level applicants, and emphasizes the importance of safety and proper conduct at all times.
  • Salary details are not explicitly mentioned, but the role typically offers competitive pay in line with industry standards for entry-level positions.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed
  • Job Category Org: Store Customer Service Rep



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