Customer Service Representative - Suburban Animal Clinic of Monroe

Why Join Suburban Animal Clinic of Monroe? 

Because we care about pets, their people, and the team members who make it all happen. As a full-service hospital, we offer everything from wellness care to surgery, with cutting-edge technology and a close-knit, supportive team. 

We pride ourselves on delivering gold-standard care while making every client and patient feel seen, heard, and valued. If you thrive in a fast-paced environment where every day makes a difference, we might be the perfect match. 

This Role Might Be Perfect for You If: 

• You’re a people person who loves to create great experiences from the first phone call to the final tail wag 
• You’re organized and detail-obsessed, keeping appointments, records, and communication running smoothly 
• You’re a master multitasker who can stay cool and kind even during the busiest times 
• You’re tech-savvy and confident navigating digital systems and patient charts 
• You take pride in being calm, clear, and compassionate—especially when pet parents are stressed 
• You want to grow your skills in a hospital that values professional development and team culture

Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.