Overview

Care for animals. Support your team. Make a difference every single shift.

At Suburban Animal Clinic of Monroe, we know it takes a village to care for pets, and Veterinary Assistants are the glue that holds it all together. We're looking for a compassionate and motivated Full-Time Veterinary Assistant to join our crew in a role that blends hands-on patient care with front-desk client service, bringing skill, kindness, and hustle to every exam room, surgery prep, phone call, and tail wag.

What You’ll Be Doing (Hybrid VA + CSR Role)

This position blends client-facing responsibilities with hands-on patient care, creating a dynamic and engaging workday.

Veterinary Assistant (60%)

Assisting doctors and technicians in exam rooms and treatment areas.
Safely restraining patients during exams and procedures.
Supporting laboratory testing, including blood, fecal, and urine samples.
Administering medications as directed.
Preparing patients for procedures and supporting surgery workflow as needed.
Monitoring patients and reporting changes to the medical team.
Cleaning and sanitizing exam rooms, kennels, and equipment to maintain a safe, efficient hospital.

Customer Service Representative (40%)

Greeting clients and patients with warmth and professionalism.
Answering phones, scheduling appointments, and supporting daily hospital flow.
Communicating clearly with pet owners about care plans, next steps, and estimates.
Processing payments and helping clients navigate services and recommendations.
Keeping medical records accurate and well organized in our software system.

You Might Be a Great Fit If You

1 to 2 years of experience in a veterinary hospital or similar setting
Love animals and genuinely enjoy helping people.
Bring a calm, steady presence, especially during busy moments.
Are organized, detail-oriented, and dependable.
Communicate clearly, kindly, and confidently with clients and teammates.
Enjoy variety in your day and are happy to jump in wherever needed.
Feel comfortable using computers, phone systems, and medical records software.
Are eager to learn and grow your skills in both client service and patient care.
Value teamwork and take pride in supporting a positive workplace.

Schedule

Full-time, Day shift
9.5-hour shifts
Rotating weekends
No holiday shifts required

Compensation

Starting pay for this position is $17 per hour, based on experience, skills, and credentials. Final pay will be determined during the hiring process.

Why Join Suburban Animal Clinic of Monroe?

Our team takes pride in the quality medicine and compassionate care we provide to the pets and families of Monroe, MI. One of our veterinarians, was recently named Best Veterinarian of Monroe, a reflection of the dedication our whole team brings to the work every day.

The Perks

Competitive pay, based on experience
Free virtual mental health for your household (ages 13+)
Medical, dental, vision, and life insurance
Generous CE allowance + paid CE time
Uniform allowance
Pet care discounts for your personal pets
PTO, floating holidays, parental leave, and military leave
A robust Employee Assistance Program - from finances to wellness and everything in between
Access to Encore Vet Group’s library of training, CE, and career development resources
A 401(k) with up to 5% company match.

Want to work somewhere you can grow, belong, and be part of something special? Apply today!

Check us out: www.suburbananimalclinicofmonroe.com

Suburban Animal Clinic of Monroe is proud to be partnered with Encore Vet Group – see what that means for you: www.encorevet.com

Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.

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