Accounts Receivable Collections Specialist

Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, lay the groundwork for a better, more resilient future. We provide support and opportunities to our employees to achieve their full potential and cultivate a rewarding career.

The Role

The Accounts Receivable Collections Specialist will contribute to our Client Services Group by following up on outstanding project receivables for specific offices and/or practice areas, interact internally with project managers and communicate externally with clients. You will be a key part of the team using the Dynamics 365 Finance and Operations system.

The goal of the role is to achieve accurate and timely work that establishes a center of excellence within the Client Services Group.

We are committed to helping develop our team’s skills and knowledge of accounts receivables in the engineering industry. You’ll work with a diverse group of individuals locally and internationally. Thornton Tomasetti offers a mentoring platform to connect with and learn from people within the firm.

Responsibilities

• Contact clients via telephone and email to inquire about the status of outstanding A/R to include duplicate payments and skipped invoices for payment

• Collaborate with project manager/s and others in the client services team to resolve issues causing payment delay of A/R

• Research misapplied or unapplied client payments

• Record comments regarding the status of outstanding balances within the A/R system

• Generate monthly aging reports for use during monthly A/R status meetings

• Generate and distribute monthly statements of payment reminders to clients

• Generate and distribute collection letters to clients as requested by project manager/s

• Respond to client request for copies of open invoices, W-9 forms, and other documentation

• Maintain organized files and proper documentation for internal and audit inquiries

Requirements

• Experience in a collection’s role or a similar position

• Ability to work independently and demonstrate strong self-motivation and accountability

• Excellent verbal and written communication skills

• Proficiency in Microsoft Excel (Advanced Level is required)

• Minimum 3 years of related experience.

• College degree or college credits in finance/accounting

Benefits

Depending on your employment status, benefits may include:

• Medical, Dental, Vision, Life, AD&D, Disability and other voluntary benefits

• Flexible Spending Accounts for Medical & Childcare

• Paid Time Off, Family Leave for New Parents, Volunteer Time

• Tuition Reimbursement

• Commuter Transit (where available)

• 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments

• Fitness Reimbursement

• And other various wellness, diversity/inclusion and employee resource programs and initiatives

Thornton Tomasetti is proud to be an equal employment workplace. Individuals seeking employment at Thornton Tomasetti are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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