Position Summary...

About the team

The Marketplace Payments and Financial Services team is dedicated to developing and managing payment solutions that enhance the seller experience on our platform. By collaborating closely with product, technology, and operations teams, we aim to create efficient and effective billing solutions that support our company's goals and drive financial success.

What you'll do...

Position Summary

Join our Marketplace Payments and Financial Services team as a key member, leading innovative payment solutions and enabling the monetization of seller services and new Fintech services for Marketplace Sellers. This role offers the opportunity to drive strategic initiatives and make a significant impact on our platform's growth.

What You'll Do

Understand needs of Walmart’s services ecosystems, and develop and implement payment monetization strategies and tools to support new and existing seller services

Ensure close collaboration with Account management, Seller Services, Marketing and Operations to drive adoption of billing and monetization services with sellers. Build key measurements and a test/iterate philosophy to improve results

Lead advancements in billing strategies and payment mechanisms, including innovative solutions for international segments

Create and own billing risk management frameworks, partnering with Finance, Risk and Compliance to define policies for seller billing eligibility, limits, and exception handling

Build and scale collections and recovery strategies for failed or delinquent seller payments

Lead billing and monetization solutions that support international markets, including local payment methods, currencies, tax structures, and regulatory nuances and partner with regional teams to adapt billing models to local payment preferences and compliance requirements

Create and execute a detailed roadmap for billing solutions, optimizing the recovery process in collaboration with product, technology, and operations teams

Partner with business teams to customize billing solutions, reduce payment costs, and minimize bad debt

Work with legal and compliance teams to ensure appropriate agreements and regulatory compliance

Create quantitative measurements to track success of the programs and prepare cost benefit analysis to get finance and leadership approvals

Key Success Criteria

Strong leadership skills with the ability to drive ownership and accountability.

Ability to influence internal and external partners by fostering trust and establishing credibility

Ability to understand user needs, pain points, and efficiency gaps in-depth and be an advocate for sellers in designing new processes and experiences

Is commitment-driven, values collaborative team dynamics, and has a strong bias for action

Established self-starter who thrives in ambiguity and enjoys driving continuous improvement

Qualifications

Business or Master's in Business, Statistics, Computer Science, or similar field

4+ years of experience in business or product operations, strategy, or process improvement

Prior experience building or owning customer/seller/user journeys end-to-end in e-commerce or B2C industries

Expertise in Digital Payments and Fintech space is preferred, however, it is not a mandatory requirement for this role. We’ll welcome your application if you have a healthy enthusiasm for this space!

Advanced SQL, Looker, and/or Tableau skills, including proficiency in window functions and query optimization, and hands-on experience in data analysis, data profiling, and data quality. Proven track record of applying thee to effective and successful business decisions

Strong business insight, superb communication, and relationship skills

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-09401: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848 | Sunnyvale, California US-04396: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Learn more about this Employer on their Career Site

Manager, Technology Operations - Marketplace Payment Monetization and Billing