This position can be located in any of our five office locations (South Sioux City, NE; Knoxville, TN; Bloomington, IN; Arlington, TX; or Boise, ID) and offers an optional hybrid work schedule, with three days working in the office and two days working remotely.

Are you a problem solver who thrives on discovering solutions to complex issues? Are you looking for career stability, work-life balance, and a steady income while maintaining the autonomy to make your own decisions? Join our team as a Cargo Claims Specialist. You'll be joining a stable employer who is also an industry leader. You'll have room for growth and the support of the company as you develop in your role.

As a Cargo Claims Adjuster, you will work closely with the customers we insure to resolve their cargo claims. You will use analytical and investigative skills to examine, negotiate, and settle claims while determining liability and coverage. We provide a comprehensive training program for our new hires to help set them up for success.

Key Responsibilities:

Investigate, evaluate, negotiate and settle physical damage and cargo claims.
Document claim events and payments.
Negotiate fair and equitable settlements and authorize payments.

We are looking for candidates who have:

1-5 years claims adjusting experience
Ambition and a desire to learn.
Knowledge of the commercial trucking industry is a plus.
Solid communication, critical thinking, and negotiation skills.

Your Future Starts Here: Benefits That Support Your Lifestyle

Competitive Compensation
Generous paid time off and paid company holiday schedule
Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
Community volunteer opportunities
Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
Scholarships for dependents and tuition reimbursement to further your education
Company paid continuing education and monetary awards for professional development
Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

To learn more about Great West and our office locations, please visit www.orgreatwest.com

Great West is an Equal Opportunity Employer

Learn more about this Employer on their Career Site

Cargo Claims Adjuster - Hybrid