Accounts Receivable Clerk / Credit & Collections

Job DetailsJob Location: SOUTH WINDSOR, CT 06074Position Type: Full TimeNow Hiring: Accounts Receivable Clerk / Credit & Collections The Accounts Receivable Clerk / Credit & Collections is responsible for the receipt and accurate accounting of funds paid to the organization. This role ensures the accuracy of invoices and compliance with proper accounting procedures for payments received, including credit and collections activities. In addition, the position supports general accounting functions such as account reconciliations, month-end close processes, financial reporting, and maintaining records in accordance with accounting standards and internal controls. This position reports to the Director of Finance.   Responsibilities   Administers company credit application process by establishing and reviewing the credit application, opening accounts, lines of credit, conducting financial analysis, and making recommendations to the Director of Finance and Sales Department for new and existing customers. Checks references and runs D&B reports for prospective new accounts. Reviews orders on hold for release, ensuring compliance with credit limits and company policies. Investigates delinquent accounts and conducts collections by contacting customers to collect payments. Follows up consistently to monitor expected payment dates, utilizing collection agencies when needed. Prints and emails statements, invoices, credits, and debits to customers in a timely manner. Processes credit card payments and ensures transactions are recorded correctly in the system. Posts customer payments daily by recording checks, wire transfers, electronic payments, and credit card transactions, ensuring all payments and credits are properly applied and recorded in the general ledger. Organizes and maintains customer credit files, ensuring accurate and up-to-date records are available for review and audit. Maintains tax files, such as sales tax exemption certificates, and ensures compliance with state and federal tax regulations. Responds to Director of Finance as assigned, delivering accurate and timely work to facilitate financial reporting and analysis. Communicates issues with Sales Reps and Sales Management to ensure smooth resolution of any discrepancies, customer concerns, or payment delays. Communicates with co-workers, management, customers, and other stakeholders in a courteous and professional manner. Conforms with and abides by all applicable state laws, regulations, and company policies, work procedures, and instructions. Reconciles customer accounts to ensure accuracy in the general ledger and investigates any discrepancies. Prepares monthly aging reports to provide insight into outstanding receivables and overdue accounts. Assists with month-end and year-end closing procedures by ensuring all accounts receivable entries are recorded and reconciled in accordance with GAAP (Generally Accepted Accounting Principles). Participates in financial audits by providing requested documentation, reports, and explanations related to accounts receivable and collections activities. Supports billing processes by ensuring all invoices are accurate, processed in a timely manner, and reflect correct amounts due. Monitors cash flow and ensures that all payments are posted promptly to maintain accurate cash position records. Supports internal and external stakeholders with financial data requests, providing reports or explanations related to credit, collections, and payments as necessary. Accounts Receivable Clerk / Credit & Collections Strong accounting knowledge with experience in financial reporting and analysis. Manufacturing industry experience with capital equipment a plus. Advanced math skills and the ability to interpret financial data and trends. Customer/Client Focus - Ability to foster positive customer relationships while managing accounts and resolving payment issues. Ability to maintain a high level of confidentiality regarding financial transactions and sensitive company information. Collaboration Skills - Works well with cross-functional teams, including finance, sales, and customer service. Communication Proficiency - Strong verbal and written communication skills for interacting with customers, team members, and management. Problem Solving/Analysis - Ability to identify issues, analyze discrepancies, and provide actionable solutions. Ethical Conduct - Adherence to ethical standards, confidentiality, and best practices in financial management. Thoroughness - Attention to detail and ability to manage multiple tasks without sacrificing accuracy. Experience with accounting software (e.g., SyteLine) is preferred. Ability to adapt to changing priorities and meet deadlines in a fast-paced work environment.   Accounts Receivable Clerk / Credit & Collections - Required Education and Experience   Associate’s degree in accounting preferred or 3–5 years of experience in accounts receivable, multi-entity A/R, credit and collections, and general accounting. Proficient in Microsoft Office (Word, Excel, Outlook); ERP system experience required (Infor SyteLine highly desired). Hands-on experience with account reconciliation and month-end close processes. Experience posting and applying customer payments (checks, wires, ACH, credit cards) accurately. Applied knowledge of sales tax regulations, including managing exemption certificates and understanding state-specific credit/collection laws. Experience generating financial or aging reports and analyzing account data for accuracy. Ability to communicate professionally with customers to resolve billing or payment issues. Experience supporting internal or external audits by providing relevant documentation. Ability to read and interpret complex documents such as purchase orders, terms and conditions, legal documents, and freight/logistics paperwork.   Benefits Include: 401(k) Retirement Savings Plan Medical, Dental & Vision Insurance Health Savings Account (HSA) Life Insurance Short-Term & Long-Term Disability Paid Time Off & Holidays AAP/EEO Statement Coburn Technologies, Inc. is proud to be an affirmative action – equal opportunity employer. The diversity of our workforce reflects this commitment. We strive to employ individuals of all races and ethnic groups, color, gender, sexual orientation, persons with disabilities, and especially Veterans and Veterans with Disabilities. Applicants are encouraged to complete the voluntary affirmative action survey at the end of the application process. Employment decisions are based solely on qualifications related to job requirements. Thank you for your participation.