Administrator

Overview

Element has an opportunity for a Administrator to join our growing team. This is a great opportunity to develop your Administration career within a Global TIC business.

The Administrator – Certifications & Invoicing is responsible for ensuring the accurate and timely completion of customer certifications and invoicing while supporting the overall workflow of the laboratory. This position serves as the final quality checkpoint before documentation is released to customers, ensuring compliance with customer requirements, regulatory standards, and internal procedures.

Salary: $21.50- $23/hr DOE 

Responsibilities

Certifications

• Generate and review Certificates of Conformance (CoCs), inspection reports, and supporting documentation.
• Verify certification accuracy against customer purchase orders, specifications, travelers, and process requirements.
• Ensure all required documentation is complete prior to shipment.
• Maintain compliance with customer, regulatory, and quality system requirements.
• Investigate and correct documentation discrepancies before release.
• Support internal and external audits by maintaining accurate records.

Invoicing

• Prepare and process customer invoices accurately and on time.
• Verify pricing against quotations, contracts, blanket purchase orders, and approved rates.
• Resolve billing discrepancies with Customer Service, Operations, and Accounting.
• Ensure all completed work is invoiced promptly to support cash flow.
• Monitor invoicing queues and prioritize urgent customer requirements.

Workflow Coordination

• Manage daily certification and invoicing workflow to support customer delivery commitments.
• Coordinate with Planning, Operations, Shipping, and Business Development to resolve documentation issues.
• Communicate delays or concerns that may impact shipment or invoicing.
• Assist with continuous improvement initiatives to increase efficiency and reduce documentation errors.

Quality & Compliance

• Maintain a high level of First Time Right (FTR) performance.
• Follow all quality procedures, customer specifications, and laboratory work instructions.
• Identify opportunities to improve documentation accuracy and workflow.
• Maintain confidentiality of customer and company information.

Skills / Qualifications

Qualifications

• High school diploma or equivalent required
• 2+ years of experience in invoicing, administrative support, customer service, manufacturing, or laboratory operations.
• Experience working with ERP systems preferred.
• Experience in aerospace, manufacturing, special processing, or non-destructive testing is a plus. 

Required Skills

• Exceptional attention to detail.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Ability to prioritize multiple deadlines.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Ability to work independently and collaboratively in a team environment.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.