Program Director, Early Intervention

Job DetailsLevel: ManagementJob Location: Southbridge EI - Southbridge, MA 01550Position Type: Full Time (+30 hours/week)Education Level: Bachelor's DegreeSalary Range: $90,000.00 - $100,000.00 Salary/yearTravel Percentage: OccasionalJob Shift: DayJob Category: Early InterventionPosition Summary: As a key member of the agency’s leadership team, the Early Intervention Program Director provides strategic and operational leadership for their assigned Early Intervention (EI) Program. This role oversees a multi-disciplinary team of licensed Early Intervention Specialists to ensure delivery of high-quality, family-centered services consistent with agency standards, state regulations, and best clinical practices. Key Responsibilities: Program Leadership & Administration • Provide overall direction, supervision, and administration of the Early Intervention Program, including program development, implementation, and evaluation. • Ensure program compliance with all state funding and certification regulations, contractual requirements, and quality assurance standards. • Maintain adherence to the agency’s mission, philosophy, and policies. • Oversee budget development, monitoring, and fiscal accountability on a monthly and annual basis. • Prepare and submit accurate reports, data, and documentation as required by the agency and state partners. • Perform additional duties as assigned to support program quality and operational goals. Staff Supervision & Development • Recruit, hire, train, supervise, and evaluate all program employees and consultants. • Facilitate regular staff meetings and individual supervisory sessions. • Support staff professional growth through ongoing feedback, mentoring, and development opportunities. • Promote a positive, collaborative, and inclusive work environment that supports teamwork and staff retention. Clinical & Program Oversight • Ensure that all services and curricula are family-centered, developmentally appropriate, and aligned with best clinical and educational practices. • Oversee intake, eligibility, IFSP development and implementation, and transition planning processes in collaboration with supervisors and team leaders. PROGRAM DIRECTOR | Revised: 08/29/2025 • Monitor and maintain compliance with Early Intervention Operational Standards and professional practice guidelines. Quality Assurance & Compliance • Implement systems for continuous quality improvement, data collection, and outcome measurement. • Conduct regular program reviews and ensure timely corrective actions as needed. • Maintain accurate and confidential program and personnel records in compliance with agency and regulatory standards. Community & Agency Collaboration • Represent the program and agency in community outreach, education, and public relations activities. • Develop and maintain partnerships with referral sources, community agencies, and service providers. • Participate as a member of the agency’s management team, contributing to strategic planning, operational improvements, and cross-program collaboration. Professional Development • Participate in ongoing training and professional development to maintain certification and enhance leadership and clinical skills. • Stay current on best practices, emerging trends, and state regulations related to Early Intervention services. Core Competencies: • Leadership & Supervision: Inspires, guides, and supports staff to achieve individual and team excellence. • Clinical Expertise: Demonstrates deep understanding of child development, family systems, and EI best practices. • Communication: Communicates clearly, effectively, and empathetically with staff, families, and community partners. • Problem-Solving: Analyzes challenges, identifies solutions, and implements effective action plans. • Organizational Skills: Balances multiple priorities while maintaining accuracy and attention to detail. • Collaboration: Promotes teamwork, shared accountability, and cross-departmental cooperation. PROGRAM DIRECTOR | Revised: 08/29/2025 • Ethical Practice: Upholds professional standards of confidentiality, integrity, and cultural responsiveness. Working Conditions & Physical Requirements: • This position requires frequent travel to agency sites, homes, and community settings, as well as regular attendance at meetings, trainings, and outreach events. • Requires prolonged periods of driving, computer, tablet, and phone use for communication, documentation, and remote supervision. • The Program Director must be able to enter and work within a variety of home and community environments, including those with potential physical or environmental challenges such as stairs, limited accessibility, pets, and varying temperature conditions. • The role may involve periods of sitting, standing, walking, bending, and reaching during site visits, home visits, or training sessions. • May require occasional lifting, pushing, or pulling of up to 40 pounds, such as program materials, adaptive equipment, or office supplies. • Must be able to respond quickly and effectively in the field as needed to support staff or families, including navigating unpredictable or non-traditional environments. • Workload and travel demands may fluctuate, requiring flexibility and adaptability to program and community needs. • Must be able to participate in professional development activities and maintain professional licensure and/or certification as required by Early Intervention standards.QualificationsRequired Qualifications: • Master’s degree in one of the professional disciplines listed in Section V of the MA Early Intervention Operational Standards or Bachelor’s degree with more than five (5) years of Early Intervention experience. • Certified Early Intervention Specialist and/or Certified Early Intervention Director. • Minimum of five (5) years of Early Intervention experience, including at least two (2) years in an administrative or supervisory capacity. • Strong organizational, interpersonal, and communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). • CPR/First Aid Certified (or ability to obtain certification within designated timeframe). • Valid driver’s license, reliable transportation, and willingness to travel extensively. Preferred Qualifications: • Experience managing a multi-site Early Intervention program or related human services program. • Demonstrated experience in budgeting, compliance, and program evaluation. • Familiarity with electronic health record (EHR) or case management systems. • Bilingual or multilingual proficiency.