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Job Title: Administrative / Sales Support
Location: Branch Location
Employment Type: Full-Time
About AlarMax Distributors
AlarMax Distributors is a leading nationwide supplier of electronic security, fire alarm, surveillance, and access control products. With multiple branch locations across the U.S., we are committed to delivering exceptional service, technical expertise, and product availability to our customers in the low-voltage industry.
Position Summary
The Administrative / Sales Support role is a key member of the branch team, responsible for providing both clerical and customer service support to ensure smooth daily operations. This individual will assist branch management and the sales team with administrative tasks, process customer orders, and help maintain accurate documentation, while delivering excellent service to walk-in and call-in customers.
Key Responsibilities
Greet and assist walk-in customers and visitors in a professional manner
Answer incoming calls and direct inquiries appropriately
Process sales orders, returns, and customer account updates in our system
Provide administrative support to the Branch Manager and sales staff
Maintain organized records, including invoices, purchase orders, and shipping documentation
Coordinate shipping and receiving paperwork and assist with logistics tracking
Support inventory control efforts by assisting with cycle counts and data entry
Assist with preparing quotes, price sheets, and product information for customers
Help organize and maintain the branch showroom or front counter area
Communicate effectively with internal teams, vendors, and customers to resolve issues
Qualifications
High School diploma or equivalent required
1–2 years of administrative or customer service experience preferred
Experience in distribution, wholesale, or electronics/security products is a plus
Strong attention to detail and organizational skills
Excellent communication and interpersonal skills
Comfortable using Microsoft Office (Excel, Word, Outlook); familiarity with inventory/order management systems a plus
Ability to multitask in a fast-paced environment and work both independently and as part of a team
Work Environment
This position is based in-branch and reports to the Branch Manager
Standard Monday–Friday schedule; may require occasional flexibility based on branch needs
Position may involve light warehouse or counter support as needed
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