Installation Manager

Job DetailsJob Location: Detroit MI - Southfield, MI 48033Job Summary Are you a problem-solver with leadership skills and a passion for customer service? Join our dynamic team as an Installation Manager! In this role, you’ll be the backbone of our installation department, ensuring smooth operations, managing a talented team of installers, and driving top-notch customer experiences. If you're ready to lead, innovate, and make an impact, we want you on our team!   What You’ll Do   The Installation Manager has a variety of duties and responsibilities that include, but are not limited to, the following:   Lead the Team: Manage scheduling, assign installers, and oversee the daily operations. Customer Satisfaction: Ensure clients are happy by resolving issues swiftly and maintaining strong relationships. Site Inspections: Regularly inspect job sites to ensure quality and efficiency. Payroll Management: Approve and submit weekly payroll for installers. Recruitment: Onboard new installers to strengthen our team. Operational Excellence: Support achieving customer satisfaction and compliance goals.   QualificationsSkills & Experience   Excellent Communicator: You know how to listen and lead with clarity. Leadership: Inspire and motivate your team to perform at their best. Organized & Detail-Oriented: Keep things running smoothly and efficiently. Problem Solver: Quick to address challenges and find solutions. Customer-Centric: Always prioritize delivering the best service.   Qualifications   High school diploma or GED equivalent Experience working in flooring installation or construction preferred   Other Requirements   Must be able to pass a background check Must possess and maintain a current, valid driver's license.   Travel   Travel is primary local during the business day, although some out-of-the-area travel may be expected.