Senior Deal Desk Analyst

Key Responsibilities: 

Deal Desk Support 

• Assist in structuring and reviewing commercial deals to ensure alignment with company policies and margin targets. 

• Support the quoting process and help establish and maintain pricing guardrails, tools and templates. 

• Collaborate with Sales and Legal to facilitate contract execution and resolve deal-related issues. 

• Maintain documentation of deal desk processes, approvals, and exceptions. 

• Monitor deal desk workflows in Salesforce and identify opportunities for process improvement. 

• Track and report on deal metrics, approval timelines, and compliance with pricing policies. 

Pricing Analysis & Strategy 

• Conduct pricing analysis to support strategic pricing decisions and competitive positioning. 

• Maintain and update pricing models, rate cards, and discounting guidelines. 

• Assist in preparing materials for stakeholder and leadership reviews and recommendations. 

• Analyze historical deal data to identify consistencies, trends, risks, and opportunities for optimization. 

• Support scenario modeling and financial impact assessments for proposed pricing strategies. 

Cross-Functional Collaboration 

• Work closely with Commercial Operations, Finance, and Product teams to ensure pricing and deal structures align with business goals. 

• Collaborate with Legal teams on terms enablement, Master Service Agreement drafts, and special term compliance. 

• Partner with the Salesforce team to implement and test workflow enhancements. 

• Provide data and insights to support contract negotiations with OEMs, dealer groups, and dealerships. 

Skills & Attributes: 

• Strong analytical and problem-solving skills 

• Agility to support an expanding portfolio 

• Proficiency in Excel and Salesforce (or similar CRM tools) 

• Excellent attention to detail and organizational skills 

• Ability to manage multiple priorities and meet deadlines  

• Willingness to support end of month/end of quarter increased workflow 

• Strong verbal and written communication and interpersonal skills 

• Self-starter with a continuous improvement mindset 

• Ideal candidate will have:  

• Experience negotiating commercial terms with internal stakeholders, including pricing, service levels, and contract obligations 

• Proficiency in drafting and reviewing special contract terms, including non-standard clauses, amendments, and addenda 

• Strong understanding of legal and commercial risk, with the ability to identify and escalate issues appropriately 

• Ability to construct and model complex deal structures, balancing customer needs with company profitability and compliance 

• Familiarity with contract lifecycle management (CLM) tools and processes 

Education & Experience: 

• Bachelor’s Degree in Finance, Business, Economics, or a related field 

• 2-4 years of experience in a Deal Desk, Pricing, Sales Operations, or Financial Analyst role 

• Experience in a high-growth or SaaS environment preferred 

• Familiarity with revenue recognition principles is a plus