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About the role
- The Sales Trainer is responsible for developing, delivering, and continuously improving training programs that drive production, skill development, and revenue growth across the sales organization. This role plays a critical part in onboarding new hires, elevating mid-level producers, and sharpening top performers. The ideal candidate understands high-velocity sales environments, thrives on accountability, and knows how to turn potential into production.
What you'll do
Training & Development
- Lead new hire sales training from onboarding through ramp - up
- Develop structured training programs for licensed Mortgage Loan Officers
- Deliver daily, weekly, and ongoing skill-based coaching sessions
- Create curriculum focused on scripting, objection handling, product knowledge, and closing techniques
- Implement roleplay frameworks and call-review sessions
Performance Coaching
- Monitor individual and team KPIs (calls, contacts, applications, funded volume)
- Provide 1:1 coaching to improve conversion rates and sales confidence
- Identify performance gaps and create improvement plans
- Partner with sales leadership to elevate underperforming producers
Systems & Compliance
- Train on CRM systems, LOS platforms, and internal processes
- Reinforce compliance standards and ethical sales practices
- Ensure consistency in messaging and borrower experience
Culture & Accountability
- Help build a competitive, high-performance sales culture
- Promote accountability and ownership among team members
- Lead by example in professionalism, energy, and discipline
Qualifications
- 3+ years of sales experience (mortgage or financial services preferred)
- 1+ year in training, coaching, or leadership role preferred
- Proven track record of personal production and/or developing high performers
- Strong understanding of mortgage products and loan origination process
- Excellent communication and presentation skills
- Data-driven mindset with ability to analyze sales metrics
What We Offer
- Competitive pay based on experience.
- Health, dental, and vision insurance after 90 days.
- 401(k) with company match.
- Opportunities for career growth in a rapidly expanding company.
- Supportive and collaborative work environment.
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