Job DetailsJob Location: SFLD - Southfield, MI 48034MEDICAL SURGICAL SCHEDULER As a Surgical Scheduler, you are directly involved in ensuring that we deliver patient-focused care at all times. We are looking for someone who learns quickly, is capable of working independently, and has a positive attitude. You will also need excellent communication skills with an outstanding professional and personal presentation consistent with our brand. Duties/Responsibilities: Schedules patient procedures to ensure efficient and accurate processing of information for procedures in the operating room Coordinates with anesthesia groups to confirm scheduling for coverage Responsible for verifying patients' insurance coverage, accurately calculating patient financial responsibility, and notifying patients of payment due at time of service, prior to scheduled procedure Boards patients for surgery at out of office facilities Able to communicate and coordinate large groups of people for surgery (Managers, Physicians, Audiologists and Medical Assistants) QualificationsEducation, Training and Experience: Minimum of 2 years of medical office experience required (Surgery Scheduling Experience Preferred) Must be able to communicate verbally and non-verbally in a professional manner Ability to use time wisely in preparing work area to meet high-paced demand Show a genuine desire to work and improve the practice as a whole Strong insurance background, preferred Strong medical terminology Must demonstrate excellent phone etiquette and exceptional customer service skills Minimum of high school diploma Qualifications: Medical experience, preferred Boarding experience, preferred Ability to work with computers and data entry Thorough understanding of insurance concepts, including deductibles, co-pays, co- insurance, and out of pocket maximums Basic understanding of medical terminology and processes; including HIPAA regulations, insurance registration, etc. Must be patient-focused Must be a team player, as well as capable of working independently Able to work in a high-volume practice Self-motivated with ability to take direction well and multi-task
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