Part-Time Service Admin

What You’ll Do

• Answer incoming calls and emails related to service and installation requests, providing prompt and professional assistance
• Create and manage work orders for repairs, annual maintenance, installations, and deliveries
• Assist with invoicing, processing payments, and closing out completed work orders
• Maintain accurate and up-to-date records of service calls, customer information, and job status
• Enter and schedule installation work orders, including dates, costs, fees, and assigned technicians
• Communicate with customers to confirm appointments and provide timely updates
• Oversee all installation work orders, including tracking payments, technician notes, photos, and follow-ups
• Track and record technicians’ daily activities, including completed and incomplete jobs

This position is Tuesday - Saturday 9am - 3pm