District Manager

Job DetailsLevel: ManagementJob Location: 18 LOVETON CIRCLE - SPARKS GLENCOE, MD 21152Salary Range: $80,000.00 - $100,000.00 Base+Commission/yearHigh’s of Baltimore is seeking an experienced, hands-on District Manager “DM” to lead multiple convenience retail locations throughout Maryland & Delaware. This is an opportunity for a proven results-driven leader with extensive regional operations oversight experience and a strong track record of developing high-performing teams, driving operational excellence, improving profitability, and creating a culture of accountability and customer-focused execution. If you are energized by developing people, improving operational performance, managing profitability, and creating a culture built on accountability and service excellence, we want to hear from you. Our mission is to deliver fast, fresh, and friendly service through operational excellence, strong teams, and customer-first experience in every store. The ideal candidate has a strong background in convenience stores, retail, restaurant, or fast-food multi-unit operations and understands how to balance leadership with operational discipline. What You’ll Be Responsible For: Operational Leadership Lead multiple retail convenience store locations within an assigned district Ensure excellence in customer service, food quality, merchandising, cleanliness, and food safety Drive operational consistency and execution across all stores Monitor store conditions, standards, and overall performance Analyze trends, identify opportunities, and implement action plans to improve results Ensure adherence to company policies, safety standards, and operational procedures Team Development & Leadership Train and mentor Store Managers and store teams Build a culture of accountability, engagement, teamwork, and continuous improvement Lead by example through visible, hands-on leadership Address employee relations issues professionally in partnership with Human Resources Motivate and develop future leaders within the organization Financial & Business Management Manage sales, profitability, payroll, and operating expenses Review and influence district P&L performance Oversee inventory controls, loss prevention, and shrink reduction initiatives Execute merchandising and marketing programs effectively Monitor market competition, including fuel and inside sales trends Customer Experience Ensure every store delivers a clean, safe, welcoming environment Respond to customer concerns and escalations professionally Foster a customer-first culture throughout the district Maintain strong relationships with vendors, customers, and internal teams   QualificationsWhat We’re Looking For: Required Qualifications High School Diploma or equivalent 3–5 years of leadership experience supervising teams in: Convenience stores Multi-unit retail Fast food or restaurant operations Experience managing food service operations Valid driver’s license with a clean driving record Strong leadership, communication, and organizational skills Experience with budgeting, staffing, and operational execution Ability to work flexible schedules, including weekends and holidays as business needs require Ability to lift up to 50 lbs. and work in a retail environment Preferred Qualifications Bachelor’s degree in business, Management, or related field Convenience store multi-unit management experience ServSafe Certification and/or Certified Food Handler credentials Experience managing high-volume retail operations Proficiency with Microsoft Office (Excel, Word, PowerPoint) The Ideal Candidate Is: A strong people leader who develops talent and holds teams accountable Operationally driven and detail-oriented Customer-focused with excellent problem-solving abilities Comfortable making decisions in a fast-paced environment Adaptable, organized, and results-oriented Ethical, dependable, and professional Skilled at balancing operational execution with team engagement Why Join High’s? Opportunity to lead multiple locations and make a measurable impact Established and growing convenience retail organization Collaborative leadership environment Career growth potential Dynamic, fast-paced work environment where no two days are the same Work Environment This position operates in a retail convenience store environment and may include: Extended periods standing or traveling between locations Exposure to varying temperatures and retail conditions Occasional emergency or inclement weather operational support Flexible scheduling based on business needs Ready to Lead? If you’re an experienced retail leader with a passion for operational excellence, team development, and delivering exceptional customer experience, we encourage you to apply and grow your career with High’s of Baltimore.