Schedule Treatment Coordinator

Description

Great Lakes Dental Associates is looking for a friendly, organized, and motivated Scheduling & Treatment Plan Coordinator to join our team. This role is essential in helping patients understand their treatment needs, coordinating schedules, and ensuring a smooth patient experience from consultation to completion of care. 

Responsibilities

• Present and review treatment plans with patients in a clear and supportive manner
   
• Coordinate scheduling for treatment appointments and follow-ups
   
• Help patients understand recommended procedures and answer questions
   
• Verify insurance benefits and provide estimated treatment costs
   
• Work closely with doctors and clinical team to prioritize treatment scheduling
   
• Follow up with patients regarding pending or unscheduled treatment
   
• Maintain accurate patient records and documentation
   
• Provide excellent customer service to ensure a positive patient experience

Benefits

• Competitive pay
   
• Health benefits
   
• Paid time off
   
• Retirement plan options
   
• Supportive team environment
   
• Opportunities for professional growth

If you are passionate about helping patients receive the care they need while keeping schedules organized and efficient, we would love to hear from you! 

Requirements

Qualifications

• Previous dental office experience preferred
   
• Knowledge of dental terminology and treatment planning is a plus
   
• Strong communication and interpersonal skills
   
• Highly organized with strong attention to detail
   
• Ability to multitask in a fast-paced environment
   
• Experience with dental practice management software preferred