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Under the general direction of the COHE Manager, the Health Services Coordinator (HSC) plays a critical role within the COHE by working directly with injured workers, employers, health care providers, and other program participants to navigate the WA worker's compensation system. This work includes functioning as a liaison on behalf of the attending provider, and facilitating communication between the injured worker, employer, and claim manager ensuring questions and issues are addressed.Â
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Luke's Rehabilitation Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree or if no Bachelor's Degree, 7 years of experience is required in direct patient care, return-to-work coordination, occupational health care, or equivalent experience (direct patient care includes nurse, medical assistant, nurse navigators, and existing care coordinators, but does not include referral coordinators, schedulers, or clinical administrative staff)
- Successful completion of L&I required training and testing; must maintain a record with no reported issues from the L&I agency within 30 days of hire
- 3 years of experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience
- Experience in data management and tracking
- Experience in completing care coordination or similar documentation
- Experience in analyzing and communicating provider, care coordinator, and best practice reporting data
Preferred Qualifications:
- Master's Degree
- 1 year of experience as a Vocational Counselor, Nurse Case Manager, or accredited Case Manager working with injured workers in an industrial insurance system or health care setting, or equivalent experience in a health care setting such as a Physical Therapist or Occupational Therapist
Why Join Providence?Â
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
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