Sales Support Specialist

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Job Description:

Vitalant is seeking a Sales Support Specialist I 

• Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together.

  Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

  What to Expect

  Compensation:

  Hourly $23.75 $27.55

  Schedule:  M- F 8:30-5:00 pm occasional weekends/evenings

  Location: 210 West Cataldo Avenue Spokane, WA 99201

  Our comprehensive total rewards support you, your family, and your future with:

  Medical, dental, and vision insurance

  401(k) with 5% company match

  Tuition assistance up to $5,000 per year

  Free basic life and AD&D insurance

  Free short- and long-term disability insurance

  Paid time off

  Employee Resource Groups

  Recognition and perks

  As a Sales Support Specialist I, you’ll get to:

  Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.

  Engage blood drive coordinators to increase donor participation and retention.

  Assist with donor recruitment initiatives, including outreach to first-time donors.

  Maintain accurate records and ensure data integrity using established systems.

  Support special projects and assist with training and onboarding of new and existing staff.

  Provide high-quality customer service to internal and external customers.

  Ensure compliance with internal SOPs, external regulations, and software usage standards.

  Collaborate with field teams and cross-functional partners to support operational success

#CSRAD

Location:

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Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.