Case Manager Assistant (LPN)

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

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The Case Manager Assistant works with the case managers to facilitate patient's continuity of care for home at time of discharge. The Assistant is responsible for making referrals to community care agencies and communicating these arrangements with the case manager and documenting in the patient's medical record. Additional duties include assisting in writing appeal letters for denied medical stay and completing discharge follow-up phone calls.

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Description

1. Complete referral to community resource agencies for patients with home discharge needs.

2. Coordinates and communicates the arrangement of the discharge planning activities.

3. Documents agencies who will be providing services in the medical record along with the completion of follow-up phone calls.

4. Completes discharge follow-up phone calls and documents in medical record. Communicates any relevant gap in providing care to a patient that is identified during the phone call.

5. Assist the manager in writing appeal letters for denials of in-patient admissions.