Job DetailsJob Location: Springfield HQ - Springfield, TN 37172Job Shift: Second ShiftPosition Summary The Laser Technician is responsible for the operation of the facility’s Mitsubishi laser cutting system. This salaried role is responsible for equipment reliability, programming, process optimization, and continuous improvement across laser cutting technologies. This is an onsite, hands-on position. This position requires a highly self-directed technician who can balance day-to-day operational excellence with long-term process improvement and technology development. Key Responsibilities: Laser Operations Own overall performance, reliability, and optimization of the Mitsubishi laser cutting system Program, set up, and optimize laser cutting operations using G-code and M-code Troubleshoot and resolve mechanical, electrical, and process-related laser issues Monitor and improve cut quality, scrap, uptime, and overall equipment effectiveness (OEE) Develop and refine cutting processes for a variety of materials and thicknesses Maintain accurate documentation for programs, machine settings, and known issues Coordinate with maintenance, engineering, and OEM support to resolve complex issues QualificationsRequired Qualifications High School Diploma or GED equivalent Minimum of 1+ year(s) of experience as a Laser Technician or higher Experience operating and supporting laser cutting equipment in a production environment Able to read and interpret mechanical drawings/documents Preferred Qualifications Able to read in G-code and M-code languages Experience with automated systems, using knowledge of microprocessors, programmable controllers, electronics, circuit analysis, sensor or feedback systems, etc. Professional Expectations Operates with a high level of independence and ownership Proactively identifies improvement opportunities when equipment is running well Demonstrates discipline in documentation, process control, and follow-through Strong problem-solving and root-cause analysis capability Collaborates effectively with engineering, maintenance, and production teams Willingness to support urgent issues as needed to ensure critical equipment uptime
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