Operations Intern

Overview

An internship at Prime will allow you to gain marketable skills and learn about all aspects of Dispatch, customer service, technology, key department training, and sales.

Responsibilities

• Assist fleet managers and operations personnel, as well as various support activities.
• Tracking location and status of loads.
• Providing assistance to customers with delivery and pick-up appointment times.
• Performs administrative and clerical duties to support full-time staff.
• Provide information to customers, drivers and dispatchers throughout the day.
• Complete continuing training as directed by management.
• Practice Company Core Values.
• Performs related work as required.

Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of trucking/transportation industry preferred, but not required.

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.  Ability to multitask in dynamic, fast-paced, team oriented environment.  Good computer and keyboarding skills with the ability to accurately type at 45 WPM.  Proficient in Excel, Word, and Outlook.  Flexible schedule with the ability to work at least 25-30 hours per week, and up to 12 hour shifts.

Physical Requirements

Must be able to sit a majority of your shift. Must be able to multitask and handle potentially a large volume of phone calls and correspondence. Must be able to communicate both written and verbally.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. On-site attendance is required.

Licensing/Certification

None required.

Miscellaneous Requirements

Requests for time off (Holidays, school breaks, etc.) will require advance approval based on department needs.