Description

Fraud Assistant

Job Summary

The Fraud Assistant assists the fraud team to monitor and remediate suspicious and fraudulent activity including payment fraud, chargebacks, and account takeover through cross-functional collaboration with multiple lines of business. Will assist with dispute tracking in compliance with Regulation E, and handle both internal and external inquiries regarding suspected fraudulent activity via phone, email, or face to face. The Fraud Assistant will also assist in reviewing FinCEN advisories, 314(A) lists, and OFAC alerts as well as preparing CTRs as needed. Will assist with activities to prepare for and respond to bank audits and exams.

Primary Location/Schedule:

• Remote or Hybrid work environment: schedule can require a combination of on-site and home office hours

o On-site: 3110 S Delaware Ave, Springfield MO 65804

• 8:00 am - 5:00 pm Monday – Friday; occasional additional hours as needed

• Full-time – 40 hours per week average

• Travel may be required throughout OMB footprint

Position Requirements:

• High School Diploma and 2 years college or technical training preferred.

• Two or more year’s previous experience in banking/finance regulatory compliance preferred

• Advanced knowledge of federal, state, and other governing agencies regulations and requirements related to bank processing

and transaction monitoring

• Disciplined in protecting and managing highly confidential information/material

• Effective time management skills (capable of managing and prioritizing multiple tasks

• Remain professional, composed, and assertive, including high pressure situations; display a sense of urgency as needed to ensure requests are completed within expected time frames/service level agreement

• Demonstrated self-motivation; productive, efficient, organized, accurate work output with no supervision while working independently and within a team environment

• Excellent verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence, and procedures, speak clearly to customers and employees

• Ability to apply strategic planning, activity coordination, and problem-solving techniques to complex issues of multiple facets and variables in non-standardized situations

Required Skills:

• Excellent customer service and communication skills

• Strong mathematical, problem-solving and computer skills

• Excellent attention to detail and organization skills

• Ability to apply and enforce regulatory standards for ethical behavior, confidentiality, and information security

• Ability to maintain productivity standards while working independently, with minimal supervision

• Intermediate to advanced knowledge and experience with Microsoft Office, Excel, Adobe, and similar software

To Apply:

• Complete an application at https://www.ombbank.com/about/careers

• Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information

Futures made brighter. Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.

Employee Benefits:

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions

• Stability with a locally owned community bank that is growing and expanding in the region

• Paid Leave: Vacation, Military, Bereavement, and Jury Duty

• Cost friendly insurance: dental, vision, critical illness, accident, supplemental life w/ AD&D

• 100% match of retirement savings (up to plan limit)

• Discounted financial service fees on select OMB products and services

• Plus more

Disclaimer:

The above description relates the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform tasks outside of their regular responsibilities from time to time, as needed.

EOE/VETERANS/DISABLED E-VERIFY EMPLOYER

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