Office Manager/HR Administrator

HR and Benefits Administrator

POSITION IN-OFFICE in SPRINGFIELD, MA

If you're someone who thrives on organization, enjoys working with people, and takes pride in keeping things running smoothly, this could be the role for you. You'll work closely with our leadership team and play a key role in supporting our people, our processes, and our culture.

We're a fast-paced, team-oriented environment where no two days are the same. You'll be part of a group that values strong ideas, accountability, and a willingness to roll up your sleeves.

What You'll Do

• Support HR operations, documentation, compliance, and employee communication
• Manage employee lifecycle processes to ensure a seamless experience from hire through transition
• Keep our office running efficiently through strong coordination and organization
• Handle recruitment efforts including job postings, candidate coordination, and pipeline management
• Facilitate benefits administration and employee needs
• Partner with our managed service provider (MSP) to support day-to-day IT operations and ensure systems run smoothly
• Track and report on key metrics to help us stay aligned and informed

Core Accountabilities

• Benefits Administration and Compliance
• Employee Lifecycle Management
• Recruitment and Talent Acquisition
• Champion of our Culture
• Office Administrative Operations and IT (through MSP)

What We're Looking For

• Experience in HR and benefits administration
• Strong attention to detail and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and coordination skills
• Comfort working with systems, tools, and external partners
• A positive, team-first mindset

Why Join Market Mentors

• Work alongside a collaborative and driven team
• Be part of a growing, evolving agency
• Contribute in a meaningful way to how we operate and improve
• Build systems and processes that make a real impact
• Access to professional development and growth opportunities

We're not just looking to fill a role. We're looking to add someone who wants to grow with us. We're looking for someone who is organized, proactive, and takes pride in doing things the right way.

We strive every day to be amongst the ranks of world-class professionals and leaders, and that is why every team member must complete the Performance Dynamics Program. Great benefits include health, life, PTO, and 401(k). Fun and creative working environment. Awesome clients. If you think you’ve got what it takes to be one of the best, we want to hear from you. 

Market Mentors, LLC,
155 Brookdale Drive,
Springfield, MA 01104

EOE