Lead Worker

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Lead Worker is responsible for assisting the Janitorial Supervisor in the overall direction, coordination, evaluation, and supervision of cleaning crews in the maintenance of the DLA contract. The Lead Worker plans, assigns, and directs work to be done in accordance with contract requirements, Didlake's policies and procedures, and applicable laws. The Lead Worker also provides support, assistance, and guidance to individuals with significant disabilities that will enable the individual to develop work skills and enhance their ability to communicate with customers in a workplace environment.

What You Will Do

Cleaning & Maintenance

• Cleans hallways, lobbies, lounges, restrooms, corridors, elevator banks, stairways, locker rooms, and other work areas.
• Cleans floors using brooms, mops, and powered scrubbing and waxing machines.
• Polishes metalwork such as fixtures and fittings and washes windows, door panels, and sills.
• Empties wastebaskets and replenishes bathroom and floor supplies.
• Fills in for general cleaning staff as needed.

Supervision & Training

• Assigns tasks and issues supplies and equipment to employees and inspects completed work for conformance to standards.
• Requisitions supplies and equipment from Supervisor, APM, or PM.
• Trains employees in assigned work and proper use of equipment and supplies.
• Addresses complaints and resolves problems of employees and customers.

Equipment & Snow Removal

• Operates power equipment such as two-stage snow blowers.
• When specified in the contract, removes snow from walkways, building entrances, and dock ramps and spreads snow/ice melting chemicals.

Professionalism & Work Standards

• Sets an example through dependability, hard work, business ethics, and personal appearance.
• Responsible for appropriate conduct and decorum as dictated by Didlake policy.
• Responsible for working with a positive team spirit and producing quality work.
• Responsible for following all safety standards and guidelines.
• Completes and maintains all Didlake required training.

What You Bring

Education & Experience

• High School diploma/GED
• Minimum one (1) year of recent custodial or maintenance experience with knowledge of general cleaning products and equipment.
• Prior supervisory experience preferred.

Skills & Abilities

• Must be eligible to work in the U.S. and able to obtain required background credentials.
• A valid REAL ID is required to access this worksite.
• Must possess strong verbal and good written communication skills including the ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to apply common sense and good judgment in fulfilling responsibilities.
• Ability to remind and retrain staff of standard operating procedures and safe operation of equipment.
• Ability to interact effectively and supportively with people with disabilities.
• Must possess and demonstrate high initiative, adaptability, flexibility, and convey a positive team member attitude.

Why Join Didlake

• Mission-driven organization committed to meaningful employment opportunities
• Inclusive and supportive workplace culture
• Emphasis on safety, quality service, and teamwork
• Ongoing training and development opportunities
• Organization that values respect, professionalism, and employee success

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Employee Assistance Program (EAP) for work and personal support
• 401(k) retirement plan with company match
• Paid time off and sick leave that begins accruing upon hire
• Employee Development Program (EDP)
• Paid holidays
• Direct deposit