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Location: 300 Birnie Ave, Springfield, MA
Schedule: Monday to Friday, 8-hour day shifts (No weekends)
Expected Hours: 40 per week
Join Our Team at New England Orthopedic Surgeons (NEOS)
New England Orthopedic Surgeons, a Division of Northeast Orthopaedic Alliance and a leader in orthopedic private practice, is currently seeking a dedicated Medical Receptionist / Patient Services Represetnative to join our Springfield office.
Key Responsibilities:
Greet and check in patients with a friendly and professional demeanor
Verify patient identity and insurance information
Collect co-pays and deductibles, and post payments to patient accounts
Maintain accuracy in data entry and navigate electronic health record (EHR) systems
Utilize insurance portals/websites to verify coverage
Deliver outstanding customer service in a fast-paced clinical setting
Qualifications:
Minimum Education: High School Diploma
Experience Required:
2 years as a PSR / Medical Receptionist
2 years with medical terminology
Familiarity with electronic health record (EHR) systems
Knowledge of insurance plans (HMO/PPO) and portals
Preferred Experience:
4 years of customer service
Athena (EHR)Â experience
Ideal Candidate Traits:
Detail-oriented – focused on accuracy and quality
People-oriented – supportive and respectful in interactions
Team-oriented – collaborative and cooperative
Benefits Include:
401(k)
Health, dental, vision, and life insurance
Disability insurance
Paid time off
Tuition reimbursement
Employee assistance program
Medical Specialty: Orthopedics
Work Environment: In-person
Equal Opportunity Employer
NEOS is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Learn more about this Employer on their Career Site
