Nurse Manager of WETU, Postpartum and Lactation Services/Parent Education

Nurse Manager – WETU, Postpartum and Lactation Services/Parent Education

Nurse Manager in Springfield, MA | Baystate Health Careers

Department: WETU, Postpartum and Lactation Services/Parent Education

Location: Baystate Medical Center, Springfield, Massachusetts

Job Type: Full-Time

Shift: Days

Make an Impact with Baystate Health

Baystate Health is seeking a Nurse Manager to join our Team at Baystate Medical Center in Springfield, Massachusetts. Our Nurse Manager Leads clinical operations for Women’s Evaluation/Treatment, Postpartum, Lactation, and Parent Education Services. Oversees nursing staff, patient care, quality and safety, staff development, and regulatory compliance while promoting exceptional patient- and family-centered care.  

The Nurse Manager provides clinical and operational leadership for Women’s Evaluation Treatment, Postpartum, Lactation, and Parent Education Services. Oversees daily nursing operations, staff performance and development, patient care, quality and safety initiatives, and regulatory compliance. Promotes a collaborative, patient- and family-centered environment while supporting excellent maternal, newborn, and family outcomes.

The Nurse Manager Will:

• Develop and maintain staffing plans, schedules, and assignments to meet patient care needs and operational demands.
• Conduct staff performance management, including coaching, feedback, competency validation, and corrective action when appropriate.
• Manage departmental budgets, supplies, equipment, and other resources to support efficient operations.
• Establish and monitor department goals, workflows, and performance metrics, addressing barriers and opportunities for improvement.
• Coordinate orientation, onboarding, education, and ongoing competency development for team members.
• Partner with Human Resources, nursing leadership, medical staff, and other departments to resolve operational and employee-related issues.
• Lead process improvement and change initiatives, ensuring effective implementation and sustained results.
• Respond to patient, family, and staff concerns, promoting timely resolution and service recovery when needed.

Schedule Details

• Job Type: Full-Time
• Shift: Days
• Hours: 40
• Schedule: M-F 8a-4:30p

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Required Skills  

• Successfully passed Board of Registration in Nursing Examination and is licensed in the Commonwealth of Massachusetts
• Current American Heart Association Health Care Provider BLS certification required.
• Education: Bachelors Degree in Nursing  

Preferred Qualifications & Skills

• Experience: Minimum 5 years of nursing in related setting

Start Your Career at Baystate Health

You Belong at Baystate.

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Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer