Residential Coordinator

Job Title: Residential Coordinator

Location: Springfield, MO 

Department: Recovery Services 

Employment Type: Full-time 

Job Summary: 
Join a compassionate, recovery‑focused team where your work directly supports individuals on their path toward healing and stability. As a Residential Coordinator, you will help create a safe, structured, and therapeutic residential environment by supporting the clinical team, supervising clients, and modeling positive, recovery‑oriented behavior. This role offers meaningful interaction with clients, opportunities to grow foundational leadership skills, collaboration with a dedicated multidisciplinary team, hands‑on involvement in residential programming, and the chance to make a lasting impact in the lives of others. 

In this position, you will assist with assigned treatment procedures, monitor and support clients throughout daily activities, and help orient both clients and staff to program expectations. You will contribute to documentation, group facilitation, crisis support, and overall residential operations while ensuring compliance with state, regulatory, and CARF standards. 

The Residential Coordinator position offers… 
· All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more 
· Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits 
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income 
· Comprehensive Training - Learn and develop skills with our robust on-the-job training 
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement 

Key Responsibilities: 
· Supervise and monitor clients to ensure a safe, structured, and therapeutic residential environment 
· Model appropriate behavior and reinforce program expectations, rules, and client rights 
· Communicate client behaviors, progress, and concerns to the clinical team in a timely manner 
· Document client activities, behaviors, and group participation in accordance with regulatory and program standards 
· Support crisis situations by utilizing verbal de‑escalation techniques and behavioral interventions 
· Assist with screening and monitoring detoxification clients to support safety and recovery needs when applicable 
· Facilitate education or recreational groups as scheduled and assist with group curricula preparation 
· Adhere to medication policies and collaborate with trained Behavioral Health Technicians to ensure compliance 
· Provide client transportation as needed 
· Perform Behavioral Health Technician duties to support daily residential operations 
· Ensure unusual incidents are reported and documented according to policy 
· Complete all required trainings within designated timeframes to maintain compliance with State Regulatory and CARF standards 

Education and/or Experience Qualifications: 
· Bachelor’s degree from an accredited college or university in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related field 

OR 

· High school diploma or GED with at least two (2) years of responsible employment history 

Additional Qualifications: 
· Knowledge of confidentiality laws governing substance use disorder and mental health treatment, including HIPAA and 42 CFR Part II 
· Ability to build rapport and work effectively with a diverse client population 
· Strong verbal and written communication skills 
· Ability to multitask and prioritize responsibilities in a dynamic environment 
· Valid driver’s license, acceptable driving record, and current auto insurance 
· Successful completion of required background, driving, and abuse/neglect checks 

Physical Requirements: 
· Ability to perform sedentary work, exerting up to 10 pounds of force occasionally 
· Frequent repetitive movements of hands, fingers, and arms for typing and writing 
· Ability to sit for extended periods with occasional walking or standing 

Brightli is on a Mission: 
Brightli is on a mission to change and save lives by delivering compassionate, person‑centered care that empowers recovery and hope. If you are passionate about helping others, value teamwork, and want to make a meaningful difference every day, we encourage you to apply and join our mission‑driven team. 

Keywords: Residential Coordinator Assistant, Behavioral Health, Residential Treatment, Recovery Services, Client Support, Mental Health Jobs, Substance Use Treatment, Healthcare Careers, Full-Time Healthcare