Residential Specialist (Full Time)

Job Title: Residential Specialist 

Location: Springfield, MO 

Department: Adult Housing 

Employment Type: Full Time 

Job Summary: 

Are you passionate about helping others build the skills and confidence needed to live more independently? Join our compassionate, collaborative team as a Residential Specialist and make a meaningful difference in the lives of individuals receiving behavioral health and supportive housing services. This role offers the opportunity to build supportive relationships, teach valuable life skills, provide encouragement during challenging moments, work alongside a dedicated treatment team, and positively impact the daily lives of residents. We are seeking dependable, patient, and observant professionals who enjoy helping others succeed and thrive. 

The Residential Specialist provides general oversight and support to residents in a residential housing environment while promoting safety, independence, personal growth, and recovery. In this role, you will provide in-the-moment coaching, supervision, skill development, crisis resolution, medication support, and treatment plan implementation while maintaining accurate documentation and collaborating with multidisciplinary team members to ensure quality care. 

This position offers… 

· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 

· Mileage Reimbursement – Company paid for work functions requiring travel 

· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 

· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 

· Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 

· Provide supportive supervision and guidance to residents while promoting independence, personal responsibility, and successful community living 

· Teach and reinforce daily living skills including meal preparation, housekeeping, personal hygiene, laundry, and activity planning 

· Facilitate assigned resident groups and encourage participation, growth, and positive behavioral change 

· Implement treatment plan interventions and incorporate therapeutic support into daily resident interactions 

· Monitor the safety and security of residents, facilities, and program environments throughout each shift 

· Support crisis intervention and conflict resolution efforts while maintaining a positive and structured living environment 

· Monitor resident interactions, visitor activity, and compliance with program expectations to ensure a safe community setting 

· Administer, document, count, and oversee medications in accordance with program procedures and training requirements, as applicable 

· Communicate with nursing staff, physicians, and treatment team members regarding residents' medical and behavioral health needs 

· Serve as a staff advisor for assigned residents and complete related treatment planning and documentation responsibilities 

· Complete resident progress notes, communication logs, and other required documentation accurately and within established timeframes 

· Attend and actively participate in meetings with residential staff, supervisors, treatment teams, and other departments as assigned 

Education, Experience, and/or Credential Qualifications: 

· High school diploma or GED required 

· Some experience in Human Services or a related field required 

· Bachelor's degree in Human Services or a related field preferred 

· Associate degree in Behavioral Health Services or a related field may be considered 

· Must successfully complete CPR and First Aid certification requirements 

· Must complete Medication Administration training as required by assigned housing program 

· Must complete annual TB testing and physical health screenings 

· Must successfully pass all required background screenings 

Additional Qualifications: 

· Must be at least 21 years of age 

· Must possess a valid Missouri driver's license 

· Must be able to obtain a Chauffeur's Driver's License 

· Must maintain a current driver's license, acceptable driving record, and current auto insurance 

· Ability to read, interpret, and follow safety rules, policies, procedures, and operating instructions 

· Ability to communicate effectively with residents, coworkers, family members, and community partners 

· Ability to write routine reports, correspondence, and documentation accurately 

· Ability to establish and maintain effective professional relationships through telephone and in-person interactions 

· Ability to exercise sound judgment, follow direction, and work effectively under supervision 

· Successful completion of background checks including criminal history, driving record, abuse/neglect screenings, and fingerprint checks required 

Physical Requirements 

· Perform sedentary work requiring exertion of up to 10 pounds of force occasionally and negligible force frequently to move objects 

· Use hands, fingers, and arms for repetitive tasks including typing, writing, and documentation throughout the work shift 

· Remain seated for extended periods while completing documentation and administrative duties 

· Occasionally walk or stand for brief periods while supervising residents and performing job functions 

· Perform physical activities consistent with a sedentary work environment while maintaining resident oversight and support 

Keywords: Residential Specialist, Behavioral Health, Adult Housing, Human Services, Residential Care, Independent Living Skills, Crisis Intervention, Medication Administration, Mental Health, Community Support Services