Why Work Here

Headquarters is in Charlotte, NC
Recently expanded to nearshore
isolved ranked for SMB Payroll in 2023 Sapient Report
Voted top places to work in USA 2023

Job Description

The Tax Production Specialist supports the Tax Department to aid team initiatives. This person works closely with the Tax Operations team to support the payroll service client base

Core Job Duties

Sort and manage daily tax mail
Operate in a fast-paced environment
Prepare and process power of attorney forms
Maintain office supplies for tax team
Aid in initial client outreach for operational data management initiatives
Manage client records and create cases
Assist with Daily, ME/QE/YE printing and filing of returns on behalf of clients
Contribute to team effort by accomplishing related results as needed
Make regular trips to the post office
Other projects as assigned by Tax Production Lead or Tax Operations Manager

Minimum Qualifications

Must be extremely organized, have attention to detail, and meet critical deadlines
Analytical with strong problem-solving abilities and creative resolution skills
Strong interpersonal communication skills (both written and verbal) to interface effectively with individuals at various levels
Leadership and time management skills
Assists with establishing tax operations best practices and process improvements
Must be able to communicate effectively and in a constructive manner with management, peers and coworkers.
Must be detail oriented, self-starter who has experience with Adobe Acrobat and Microsoft Office products
Strong customer service skills are essential.
Ability to handle a busy working environment with multiple deadlines
Possess strong organizational and prioritization skills.
Ability to work independently and in a team environment

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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