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Job Summary:
Provide hardware, software, and network support to faculty, administration and students for Windows/Macintosh computers.
Duties/Responsibilities:
This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation.
- Assist students, faculty, and staff on campus including supporting applications, removing viruses, support printing, deploying machines, completing work orders, troubleshooting and resolving Windows issues, and supporting various Internet applications.
- Connect users to campus network via Ethernet and Wireless.
- Provide internal support for the Technology Services department, including assistance with general office taks and specific projects as needed.
- Transport equipment to various locations on campus.
- Assist with creating images, student accounts, and other miscellaneous duties.
Required Skills/Abilities:Â
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Â
- Good attention to detail and ability to understand instructions.
- Ability to learn quickly.
- Some experience with working with computer hardware or software.
- Knowledgeable in PC hardware and Windows 7/10 operating system OR Mac hardware and MacOS.
- Good communication skills.
- Familiar with computer-based printing.
- Familiar with e-mail packages and Internet browsers.
- Knowledgeable in a wide variety of software applications.
- Some knowledge of HTML and www protocols.
Education and Experience:Â
- Must be a regular, full-time student, enrolled in at least 12 hours per semester
- Must have a completed FAFSA on file with Financial Aid for the current academic year
Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Physical Requirements:Â
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
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