Crew Member

CREW MEMBER

Pay Rate: $14.00 / hour

Primary Responsibilities:

• Make all pizzas, sides, and other products in accordance to Marco’s Pizza Standard Operating Procedures (SOP) and recipes
• Takes accurate orders with enthusiasm, professionalism, and demonstrating exceptional customer service
• Answer customer questions with accuracy and confidence
• Prepares ingredients needed for pizza and other products including but not limited to: dough, sliced fruits and vegetables, bagged meats and cheeses
• Make and execute orders in accordance with customer preferences and modifications
• Discuss and apply applicable specials with customers and apply discounts to orders as requested
• Complete store cleaning tasks as assigned
• Contribute to a welcoming and positive environment for customers and fellow coworkers
• Comply with all Department of Health standards in regards to food safety procedures, including but not limited to: hand hygiene, food/product dating, temperature control, and employee illness reporting
• Maintain cleanliness of food contact surfaces, including washing and sanitizing dishes, food prep areas, and other surfaces
• Provide a 5-star service and product to all guests
• Perform with a sense of urgency and integrity in all tasks
• Meets attendance expectations, including but not limited to: arriving on-time for scheduled shifts, making oneself available for call-ins or shift swaps as requested by the General Manager, demonstrating grace and flexibility with clocking in or out early as requested by the Manager-on-Duty, independently arranging for shift coverage as unforeseen circumstances impact ability to adhere to published schedule, and submitting time off requests at least two weeks in advance.

Job Requirements:

• Must be able to stand for long periods of time (10 hours) on any given day
• Need to be able to lift up to 50 lbs.
• ServSafe Food Handler certification
• Must complete certification course and furnish certification within 60 days of hire