Key Account Manager

Fisher Dynamics is the automotive industry’s premier supplier of safety – critical seat structures and mechanisms.  Steeped in a tradition of excellence, and rooted in automotive innovation, the Fisher story is filled with automotive manufacturing milestones.  We bring design, engineering, and manufacturing vehicle seating systems to a new level with innovative thinking.  We’re about cutting edge ideas.  We have created an environment that encourages an uninterrupted flow of revolutionary concepts and unique ideas.

Fisher Dynamics is currently seeking a Key Account Manager within our corporate team in Saint Clair Shores, Mi. This position is responsible for developing, managing, and growing relationships with the customer, and potentially other OEMs and Tier 1 suppliers. This role serves as the primary point of contact for assigned account(s), ensuring customer satisfaction, identifying growth opportunities, managing projects, and driving revenue and profitability through strategic account development.

The ideal candidate combines strong sales and relationship management skills with financial and technical acumen of the automotive industry, manufacturing processes, product knowledge, financial metrics, and customer requirements.

Experience with Ford Motor Company is preferred. Experience in Automotive Seating is required.

Essential Duties & Requirements: 

• Account Management

• • Serve as primary liaison, between assigned customers and internal Fisher team, for all commercial activities.
  • Conduct regular customer meetings, site visits, and business reviews with customer purchasing and engineering.
  • Collaborate with cross-functional teams to develop solutions to satisfy customer needs.

• Business Development

• • Analyze market trends, industry developments, and competitor activities to identify opportunities. 
  • Develop strategic plans to increase our market share with the customer.
  • Prepare quotations, proposals, and contract negotiations.

• Customer Support & Program Management

• • Collaborate with program management to ensure customer milestones are achieved.
  • Monitor customer requirements, forecasts, and production schedules.
  • Ensure customer expectations and performance metrics are consistently achieved.

• Revenue & Profitability

• • Meet or exceed assigned sales and profitability targets.
  • Review and challenge business cases for correct inputs and to improve costs.
  • Manage customer profitability and cash flow.

• Reporting & Analysis

• • Maintain accurate sales forecasts and commercial wins for business reviews with management.
  • Lead sales planning and revenue projections.
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Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor's degree in Business, Engineering, Supply Chain or related field required. 

Experience

5-7 Years of experience in account management within the automotive industry 

Experience with Automotive Seating Required 

Experience with Ford Motor Company preferred 

Skills

Ability to manage customer relationships 

Achieve sales targets 

Strong understanding of automotive manufacturing, OEMs, Suppliers, and Industry standards 

Proficiency in Microsoft Office Suite 

Strong Communication, Negotiation, and Presentation Skills 

Strategic Thinker 

Cross-Functional Collaboration 

Safety

Safety glasses and hearing protection required when on the production floor. Other safety equipment required on an as needed basis.

Work Environment

Working environment and physical requirements of this position are those typical of an office setting and manufacturing environment.

Physical Demands

Working environment and physical requirements of this position are those typical of an office environment. The ability to lift 40 pounds is required.

This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future.