Exec Asst, COO/CMO/CNO/CQO/CFO

Shift: Monday-Friday 8:30 AM-5:00 PM

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Please click here to learn more about St. Cloud Hospital: Orlando Health St. Cloud Hospital

Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services. The ER features a designated geriatric section for specialized emergency care, and the hospital has earned The Joint Commission’s Gold Seal of Approval® for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022 and 2023,

Orlando Health St. Cloud is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

A Brief Overview

Plans and carries out administrative functions in support of the COO/CMO/CNO/CQO/CFO/AVP, requiring considerable knowledge of the organization.



What you will do

• Provides advanced, diversified and confidential administrative support requiring broad and comprehensive clerical/secretarial experience, skill and knowledge of organization policies and practices for the COO/CMO/CNO/CQO/CFO/AVP.
• Has significant contact with senior management and organizational data.
• Interacts professionally with all levels of management.
• Significant employee contact and outstanding customer service to children and their families.
• Establishes and maintains strong relationships with employees, senior management, board members, medical staff and various external contacts.
• Must be able to handle all confidential meetings and correspondence with discretion.
• Performs significant administrative duties with multiple priorities and tasks.
• Organizes and expedites flow of work through the COO/CMO/CNO/CQO/CFO/AVP.
• Provides work direction to other clerical personnel within the department.
• Organizes meetings including distributing materials, set up of audio/visual equipment, arranging for refreshments or catering and transcribing minutes.
• Schedules and maintains calendars of appointments, meetings, and travel itineraries and coordinates related duties such as flights, hotel and transportation arrangements.
• Creates, prepares, coordinates and maintains, presentations, including charts and graphs, databases and spreadsheets.
• Prepares, monitors, or assists with the preparation of various budgets.
• Recommends and help to implement processes which facilitate cost reduction.
• Composes and types routine and non-routine correspondence, reports, special projects, technical papers, etc.
• Conducts Internet research, data collection and some analysis of information.
• Coordinates special events.
• Answers phone calls, routes callers, takes messages and resolves routine and sometimes complex inquiries.
• Responds to callers and visitors not requiring the attention of the COO/CMO/CNO/CQO/CFO/AVP utilizing significant discretion in varied areas.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Exercises a high degree of initiative, judgment, discretion and decision making to help achieve organizational goals and objectives.
• Uses professional judgment in communicating with internal and external entities.
• Maintains established departmental policies and procedures.
• Prioritizes workload to manage multiple priorities.
• Completes assignments in a timely, effective and efficient manner.
• Enhances professional growth and development through participation in educational programs, current literature, and workshops.

Qualifications

• Associate’s Degree or can demonstrate proof of completion within 12 months of hire date.
• Two (2) years of prior customer service, administrative or secretarial experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience section).
• Highly proficient in word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access).
• Five (5) years of customer service, administrative, secretarial or related experience.
• None.