Description

JOB DESCRIPTION POSITION TITLE: Sales Coordinator

DEPARTMENT: Sales

REPORTS TO: Property Director of Sales

JOB SUMMARY: The Sales Coordinator position will contribute and support the Sales efforts of the property. Responsible for assisting sales leader with selling, maintaining account relationships, and driving overall revenue to the property.

RESPONSIBILITIES:

Sales Support:

• Maintain good rapport with clients.

• Work closely with other departments to coordinate details, special requests, VIP packages and promotions.

• Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.

• Give site tours.

• Provide clear, professional, and detailed communication to the client.

• Responsible for putting together proposals and contracting for wedding blocks.

• Assist clients/groups with copies of receipts, invoices, etc.

• Inform Sales Department of potential problems with clients and progress of special projects.

• Go on sales calls & blitzes with the Sales Department and serve as a point of contact to all hotel accounts.

• Coordinate client gifts with Sales & guest recognition programs with the Front Office.

• Manage mini-hotel inventory and input rooming lists. Advise Sales Manager and Director of Sales on any group cutoff dates.

• Purchase any meeting planner points or group events per the request of the Director of Sales.

• Close out month-end house accounts with the assistance of the hotel's Front Office Manager and Director of Sales.

• Verify group pick up for events for the purpose of rebates, commissions, etc.

• Maintain the front desk incentive program and encourage the front desk to obtain and maintain accuracy on company names for all reservations.

• Upload BEO’s, group resumes, and contracts to CRM.

• Must be organized and have good time management skills.

Meeting Space:

• The banquet and event space will be the primary responsibility of the Sales Coordinator. They will be responsible for making BEO’s prior to each event, coordinating any catering needs, and executing the day of the event.

REQUIREMENTS:

• Perform other duties, as assigned, to meet business needs.

• Ability to maintain flexible/extended work hours as needed by job demand functions

• Ability to lift up to 35 lbs at times.

QUALIFICATIONS:

• Previous experience with banquets, event planning or sales highly desired.

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