SDC - Pantry Program Specialist

Job DetailsJob Location: St. George - Southern Distribution Center - St. George, UT 84770Salary Range: $55,000.00 Salary At Utah Food Bank, we believe that every team member has the power to create real change in the lives of those we serve. Since 1904, we’ve been committed to Fighting Hunger Statewide, and we’re inviting you to join our efforts. Our growing team works collaboratively in a mission-driven, inclusive, and supportive culture.  With the addition of seven new statewide facilities, we’re ready to make an even greater impact – and we need people like you to help us achieve it. Working here isn’t just a job; it’s a purpose. From partnering with local communities to engaging with dedicated volunteers, you’ll see the results of your efforts every day.  Together, we work tirelessly to achieve our mission of Fighting Hunger Statewide. If you’re ready to use your skills and passion to make a meaningful difference, let’s talk.  Learn more about us at utahfoodbank.org Schedule: Monday 8AM - 3PM Tuesday 8AM - 5PM Wednesday 8AM - 6:30PM Thursday 8AM - 5PM Friday 8AM - 3PM   In conjunction with the Distribution Center Director the Pantry Program Specialist is responsible to oversee all aspects of both the UFB Pantry and Mobile Pantry sites in the Southern Distribution Center area; including maintaining compliance with Feeding America, USDA and UFB standards.   DUTIES:  Coordinate and oversee pantry locations Train, communicate and work with pantry coordinators regarding site issues, concerns and questions, provide written materials and confirm schedules/changes/cancellations Troubleshoot pantry issues Communicate with transportation and inventory; verify monthly distribution to pantries Work with pantry coordinators to ensure pantries run smoothly and that guidelines are being followed between clients, volunteers and staff Work with warehouse and inventory to coordinate product distribution by providing numbers served and helping refine amounts of product needed; especially perishable products Enter people served and volunteer hours into UFB systems Monitor pantry sites in accordance with current UFB guidelines Enter all pantry deliveries into UFB systems Maximize use of volunteers on a regular basis with pantry program Regularly travel between pantry sites in the regional area served Inform Director of pantry program issues and concerns Participate in conferences, outreach and community representation as assigned by the Director Maintain and restock supplies needed for pantry sites Intentionally promote diversity, equity, inclusion and belonging to build a positive work culture and environment Other duties as assigned Qualifications 1 to 3 years directly related experience dealing with clients/customers in social service setting Able to work with diverse groups and individuals in a friendly but firm manner Able to work independently and as a team member Must be able to plan, direct and complete complex tasks Strong organization skills and excellent communication skills, verbally and in writing Good customer service skills; excellent leadership and conflict-resolution skills Intermediate computer skills with database and spreadsheet programs Able to relate to clients, agency staff, donors and the community at large in a positive manner Valid driver’s license with clean driving record (MVR required prior to hire) High positive energy level and high standards of professional ethics and conduct Must obtain and maintain ServeSafe Certification   PHYSICAL REQUIREMENTS:   Requires physical exertion at pantry locations; such as long periods of standing, walking on uneven surfaces, recurring bending, stooping, stretching, reaching; lifting of moderately heavy items.  Candidates should be able to lift 25 to 50 lbs. on a regular basis as needed.  This person will be occasionally exposed to variable weather conditions from mild to extreme heat and cold, fumes and air particles. During peak seasons, all UFB staff may be asked to assist with receiving donations, picking up donations or other customer service work outside the normal scope of duties. Utah Food Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.