Behavioral Health Outreach Technician

Overview

Work with riders in an innovative project among Chestnut Health Systems, Bi-State Transit, and St. Clair County Transit District. This is a full-time, team-oriented position in a non-clinical setting which may require evening, midnight, and weekend hours.

Responsibilities

Work on a MetroLink train or transfer station in Illinois or Missouri. Collaborate with MetroLink Ambassadors, Metro Transit Security, and local law enforcement. Engage riders in dialogue. Screen riders for needed services. Develop therapeutic alliances. Provide crisis assessments, counseling, and intervention. Provide situational problem solving and skill development. Transport riders to services as needed.

Position centers around interactions with individuals with untreated physical, mental, and substance use issues in a non-clinical setting. Must be able to work alongside a partner for the majority of work hours. Must provide even-tempered responses to potentially volatile situations.

Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

Qualifications

Must be at least 21 years of age, possess a minimum of a high school diploma or equivalent; have demonstrated skills in human services and in the field of services to adults.  Must also have demonstrated the ability to work within the organization structure and accept supervision, and have demonstrated the ability to work constructively with consumers, treatment resources and the community.  Must have a valid driver’s license, private automobile insurance and be insurable.  Requires basic computer skills and experience to include MS Word, MS Excel, Outlook and an electronic medical record.

Are you intrigued by this job but don’t meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that’s the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! You might be just the right candidate for another role. We’d love to explore the possibilities with you!

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!