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Bell Person

LM SERVICES CORPORATION
Posted a month ago, valid for 23 days
Location

St. Louis, MO, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job is for a bellperson at Union Station Curio in St. Louis, MO, requiring candidates to report to work on time in a clean uniform and fulfill guest requests promptly.
  • Candidates must have effective communication skills, be flexible with shifts, and be able to handle difficult situations while maintaining a professional demeanor.
  • The position requires knowledge of hotel operations, local attractions, and Marriott Rewards programs, as well as the ability to assist guests with various requests.
  • Candidates should be able to stand, sit, or walk for extended periods and lift up to 30 pounds without assistance.
  • The job requires previous experience in a similar role, and while the salary is not explicitly stated, competitive compensation is typically offered in the hospitality industry.

Job DetailsJob Location: Union Station Curio - St Louis, MO 63103DUTIES AND RESPONSIBILITIES: · Report to work on time, in proper and clean uniform, including name tag.     Personal appearance and grooming must conform with standard. · Handle all guest's requests and fulfill them as quickly as possible. · Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events · Be very knowledgeable about the hotel and its services. · Be very knowledgeable about local area, local events, attractions, sightseeing and cultural events. · Arrange all types of requests for all of our customers such as cabs, airport shuttle, Hotel shuttle, etc. Offer assistance with directions · Ensure that hotel interests are followed. Be informed about hotel contracts and follow them at all times. · Be trained in all guest relations functions and concierge lounge attendant functions. Be able to perform them when asked. · Be prompt in delivering luggage and with assisting with checking the guest out · Ensure compliance with accident prevention guidelines. · Ensure that log books, handovers and checklists are well maintained. · Recognize all repeat guests, VIPs and Elite members. Be able to recognize them and know about their special requests. · Be knowledgeable about Marriott Rewards and Frequent Flyer Programs. · Have a thorough knowledge about SOPs. · Each associate is expected to carry out all reasonable requests by management which the Associate is capable of performing. · At all times strive to represent Marriott in the most professional and courteous manner. QualificationsQUALIFICATIONS: A bellperson must possess the following qualifications:   Able to meet or exceed our guests’ expectations Effective communicator Must be able to flexible shifts and multiple split shifts Support all co-workers and treat them with dignity and respect Able to handle difficult situations effectively Able to work quickly and efficiently, especially under pressure Stand, sit, or walk for an extended period of time or for an entire work shift. Honesty and integrity above reproach Be able to handle 30 pounds without any assistance.



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