Concessions Manager, Chaifetz Arena

Delaware North Sportservice is seeking a Concessions Manager to join our team at Chaifetz Arena in St. Louis, Missouri. In this leadership role, you will oversee daily concessions operations, develop and inspire a high-performing team, and ensure exceptional service delivery on every event day. We’re looking for a hospitality-focused leader who thrives in a fast-paced environment, is passionate about creating outstanding guest experiences, and is committed to fostering a positive, team-oriented culture. If you're ready to make an impact at a premier sports venue, we encourage you to apply.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Manage the daily operations of all concession locations within the unit
• Coordinate team members and non-profit organization groups to ensure effective collaboration and operational efficiency
• Hire and train new team members on company objectives, policies, and procedures to drive team performance and deliver exceptional guest service
• Ensure strict adherence to federal, state, and local regulations governing alcohol, food service, sanitation, payroll, financial protocols, and employment practices
• Manage cash handling and financial reporting, resolve discrepancies, and support inventory control

• Minimum of 3 years of managerial or supervisory experience in the food service industry, preferably with prior concessions experience
• Knowledge of food and beverage service standards, health regulations, and safety procedures with the ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Strong communication, organizational, and time management skills
• Capacity to work a flexible schedule to accommodate business levels