Concierge- Part Time - Del Coronado

About the role

The Concierge plays a vital role in ensuring that residents and guests of the apartment building experience exceptional service, comfort, and convenience. This position is responsible for providing personalized assistance, managing requests, and maintaining a welcoming environment. The Concierge serves as the first point of contact for residents and visitors, handling a variety of tasks ranging from managing deliveries and reservations to coordinating building services and addressing resident inquiries.

Position Hours: 
Saturday and Sunday: 7:00am-3:30pm plus evening fill ins

How you will be successful

• Warmly greet residents and guests as they enter the building.

• Answer phone calls courteously and route them to the appropriate team member as needed.

• Ensure amenities are in tour-ready condition prior to the leasing office opening each morning.

• Manage deliveries by documenting arrival information and notifying residents within 24 hours.

• Promptly report any safety concerns, hazardous conditions, or maintenance needs to management.

• Maintain positive communication with residents and provide excellent service through courteous and timely responses to their needs and concerns.

• Maintain organization and cleanliness of the work area.
• Assist with other tasks as assigned by the Property Manager.

• Abide by Mills policies and procedures and all laws pertaining to Fair Housing, the Americans with Disabilities Act, etc.

• Embrace Mills Core Values and apply them to all areas of responsibility.

What you need

• High school diploma or GED preferred

• Valid driver’s license preferred

• Previous concierge or guest services experience preferred

• Reliable transportation

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.