Store Manager

About Company:

Precision Tune Auto Care began as a small tune up shop in Beaumont, TX in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top rated franchise 500 company for more than 30 years! Our service centers provide total car care, from oil changes to engine replacement, diagnostics, auto repair and scheduled maintenance. Our culture is focused on integrity, vehicle safety and customer care. Precision Tune Auto Care is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).

About the Role:

The Store Manager is responsible for overseeing all aspects of store operations to ensure a seamless and positive shopping experience for customers. This role involves leading and motivating the store team to achieve sales targets while maintaining high standards of visual merchandising and customer service. The Store Manager will develop and implement strategies to drive store sales growth and enhance brand presence within the community. They will also manage inventory, control expenses, and ensure compliance with company policies and procedures. Ultimately, the Store Manager plays a critical role in fostering a productive and engaging work environment that supports both employee development and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent required; Bachelor’s degree in Business, Retail Management, or related field preferred.
• Minimum of 3 years of retail management experience, preferably in specialty retail or a similar environment.
• Proven track record of achieving sales targets and managing a team effectively.
• Strong knowledge of retail sales processes, visual merchandising, and inventory management.
• Excellent communication and interpersonal skills with the ability to train and motivate staff.

Preferred Qualifications:

• Experience with customer service training programs and staff development initiatives.
• Familiarity with retail management software and point-of-sale (POS) systems.
• Ability to analyze sales data and market trends to inform business decisions.
• Previous experience managing flexible work schedules and adapting to dynamic retail environments.
• Certification in retail management or related professional development courses.

Responsibilities:

• Lead, train, and develop store staff to deliver exceptional customer service and achieve sales goals.
• Manage daily store operations including opening and closing procedures, cash handling, and inventory control.
• Implement and maintain visual merchandising standards to create an attractive and organized store environment.
• Analyze sales reports and market trends to develop strategies that increase store profitability.
• Ensure compliance with company policies, health and safety regulations, and loss prevention procedures.
• Schedule staff shifts to maintain adequate coverage while supporting a flexible work environment.
• Handle customer inquiries, feedback, and resolve issues promptly to maintain high customer satisfaction.
• Collaborate with corporate teams to execute promotional campaigns and product launches effectively.

Skills:

The Store Manager utilizes store sales expertise daily to drive revenue growth and meet performance goals. Visual merchandising skills are applied to create appealing product displays that attract and engage customers. Customer service training abilities enable the manager to coach staff in delivering exceptional service, fostering customer loyalty. Retail management and merchandising knowledge support efficient inventory control and operational excellence. Additionally, the ability to work a flexible schedule ensures the store is effectively staffed during peak times and special events, maintaining smooth operations.