MSUAASF Range C - Admissions Counselor & Community Outreach Liaison

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Job Description:

Metro State University, Minnesota’s public, urban university, and four-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire at least one Admissions Counselor and Community Outreach Liaison.  This is a full-time position within the Admissions department.

Responsibilities:

• Recruitment: Recruit and counsel prospective students on the admissions policies and procedures for admission to Metropolitan State University on campus and at numerous community locations. Provide intake services to newly admitted students and students in the admissions process, and for students being readmitted, maintaining comprehensive knowledge of the university's mission, academic programs, and procedures for all students.

• Territory Management: Manage an established territory of partner community colleges, universities, and local businesses and organizations where prospective students matriculating to Metro State can be served.

• Community Outreach: Responsible for developing annual outreach plan that includes goals and assessment. Conduct community outreach to local organizations, connections, and stakeholders to build and develop relationships and create enhanced awareness of Metro State’s strengths with the goal of generating prospects, applicants, and enrolled students.

• Data and assessment: Responsible for tracking student results for assigned territory including yield rates and return on investment for recruitment events and partnerships and the impact of external influences (such as economy, workforce needs, competition in the marketplace).

• Campus Collaboration: Develop, plan and manage admissions programs in partnership with other departments, including, but not limited to, the Dean of Students Office, the Institute for Community Engagement and Scholarship, the Office of Equal Employment and Diversity, and the Alumni Office that will serve to recruit, admit and retain students of a targeted group as assigned.

• Other duties as assigned.

Minimum Qualifications:

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

• Master’s degree or Bachelor’s degree plus one year of professional experience OR two years of professional experience OR an equivalent combination of post-secondary training, education, and/or professional experience.

• Experience in college admissions, student services, recruiting, academic advising, sales, marketing, and/or related experience working with post-traditional students in an urban environment with diverse populations.

• Excellent public speaking, demonstrated ability to write concisely and accurately, and documented organizational skills and experience.

• Ability to work flexible hours, with occasional nights and weekends.

• Must have a valid driver’s license and ability to travel within the Twin Cities.

Preferred Qualifications:

• Experience with cultivating and maintaining collaborative relationships.

• Demonstrated experience serving students, community members, partners, and organizations from marginalized communities (Black, Indigenous, and other communities of color). Bilingual in English and Spanish, Somali or Hmong a plus.

• Experience analyzing data and using results to inform/create strategy. 

• Experience working with post-traditional learners.

• Ability to work effectively in a diverse and dynamic multi-campus organization within a team-oriented environment.

• Must be articulate and possess outstanding interpersonal skills. The ability to work as a team member to achieve departmental goals and objectives is essential.

Physical Requirements of the Job: Requires occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

Salary Range:

This is a Minnesota State University Association of Administrative and Service Faculty (MSUAASF) Range C position with a salary range of $47,845 (minimum) to $93,809 (maximum).  Salary is commensurate with education and experience and is determined by the collective bargaining agreement between Minnesota State Colleges and Universities (Minnesota State) and the MSUAASF organization.

Note: The current budgeted maximum for this position is $68,520 annually.

* Employment for this position is covered by the collective bargaining agreement for the MSUAASF which can be found at:  https://www.minnstate.edu/system/working/docs/contracts/msuaasf-contract.pdf

Application:  To apply, go to https://www.metrostate.edu/about/employment

*To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials.

Open Until Filled. Priority Applications must be received by 11:59 PM on August 26, 2026

Qualified applicants are required to attach the following documents to their online application:

• Cover letter of interest addressing how your qualifications align with the requirements of this position.

• Current curriculum vita or resume.

• Names of three (3) references with addresses, email addresses and telephone numbers.

• If selected for hire, valid official copies of your transcript showing conferred/awarded date, your name and the academic institution’s name/logo will be required.

If you have other questions related to this position announcement, please contact Human Resources at hrrecruiting@metrostate.edu.

For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.

Notice: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check.

The University: 

We are the urban, public, comprehensive university in the Minneapolis-St. Paul metropolitan area where the faculty, staff, and students of Metro State will reflect the area's rich diversity, build a culturally competent and anti-racist learning community, and demonstrate an unwavering commitment to civic engagement.

Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2021. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be “where learning meets living.” Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 67 out of 1550 in 2021). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is guided by a strategic plan with a theme of “Building a Resilient, Student Ready University.”

Visit the Metro State University website to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website.

For campus safety information and crime statistics visit: https://www.metrostate.edu/students/support/safety

The School/Academic Department: https://www.metrostate.edu/about/departments/admissions

Metropolitan State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

The University provides reasonable accommodations to qualified individuals with disabilities upon request.

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

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