Dental Office Intern

Job DetailsJob Location: FL St Petersburg - St Petersburg, FL 33702Position Type: InternshipJob Purpose Function as a learning and support role within the dental office, rotating through both front office and clinical/sterilization areas. Under the direction of the Office Manager and clinical staff, the intern gains hands-on experience with patient interaction, basic administrative tasks, and infection-control procedures while supporting the daily operations of the practice.    Duties and Responsibilities •    Exercise excellent customer service while interacting with patients both over the phone and in person. •    Assist with checking in patients and completing patient registration under the direction of the Office Manager.  •    Assist with scheduling and confirming patient appointments within operational standards.  •    Learn insurance verification procedures and help confirm coverage and benefit limits prior to patient visits, as directed by the Office Manager. •    Sterilize and disinfect instruments, set up instrument trays, and help prepare treatment rooms under the supervision of clinical staff. •    Learn and comply with state and Federal OSHA laws, infection control, and safety standards, including wearing personal protective equipment (PPE) and properly disposing of contaminated or bio-hazardous materials.  •    Help ensure treatment rooms are appropriately equipped and stocked with inventory, and notify the Office Manager when supplies need to be re-ordered.  •    Participate in morning huddle, chart review and all routine office meetings as necessary. •    Understand and abide by HIPAA regulations and maintain patient confidentiality at all times. •    Assist with keeping the front desk, treatment, and sterilization areas clean, organized, and neat, and attend continuing education and training seminars as scheduled. •    All other duties and responsibilities as assigned.    Knowledge, Skills, and Abilities •    Basic clerical and administrative skills. •    Excellent customer service skills with professional and courteous phone etiquette. •    Basic knowledge of insurance and dental terminology helpful.  •    Basic computer knowledge; working knowledge of Microsoft Word required and Microsoft Excel preferred. •    Experience with dental software such as Denticon helpful.  •    Strong organizational skills with the ability to multi-task and follow written and verbal instructions in a fast-paced, patient-focused environment.     QualificationsQualifications (Experience, Education, Licensure, Certification)   Currently enrolled in or recently completed a dental assisting, dental hygiene, healthcare administration, or related program preferred. Willingness to learn both front office and clinical/sterilization procedures; current Basic Life Support (BLS)certification preferred.