ROLE SUMMARY:

The Lloyd Hotel in Stamford is looking for a Part-Time Breakfast Bar Attendant to provide excellent customer service and maintain a positive reputation for the thriving hotel!

ROLE RESPONSIBILITIES:

Welcoming and sitting diners comfortably in the dining section
Taking customers’ food and drink orders
Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
Delivering a memorable dining experience by resolving all customer issues promptly
Assisting with the tidying of tables, clearing leftovers and keeping the cafe area neat and pleasant
Ensuring utensils and bar area are cleaned after closing to comply with state regulations
Taking food and beverage orders and accurately entering them into the ordering system
Making menu item recommendations
Ensuring all orders are filled quickly and accurately and that food is high quality
Providing attentive service to diners, like refilling drinks as needed and checking in on their needs
Promptly addressing any customer service issues and referring to management if and when necessary
Performing some cleaning duties, such as at the service station and around the kitchen

ROLE REQUIREMENTS

Excellent customer service, including patience and a friendly demeanor
Exceptional organization and time management
Effective written and verbal communication skills
Great active listening skills
Ability and willingness to collaborate
Knowledge of foodservice regulations and proper food handling procedures
Capability to learn quickly and memorize menu details
Comfortable working in a fast-paced environment
Willing to work flexible work schedules that include weekends
Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted

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