Applications Engineer

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer:

• A hybrid in office schedule for qualifying employees
• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company!

Job Summary

The Applications Engineer provides technical support to customers in the Energy market for Fiber Optic Cables (primarily ADSS and OPGW), which includes creating application notes, instruction manuals and conducting training. Application Engineers act as the voice of the customer for the form, fit, and function of AFL products.

Responsibilities

• Provide pre - and post - technical support to sales, customer service representatives, and customers. Including, but not limited to:
  • Field training
  • Customer visits
  • Industry standard participation
• Conducts product training both internally for company associates and externally for customers, sales agents, and representatives
• Creates documents for new product introductions, installation instructions, applications notes, and product specific guidelines
• Interact with manufacturing, sales, and research teams to develop and market new products to support product launch for at least the first six months.
• Lead technical RFx response efforts
• Remain up to date and knowledgeable on the most current competitor product offering and technology.
• Adhere to and promote the environments, health, and safety policies of AFL
• Must successfully complete pre-employment assessments, background & reference checks
• Other assignments as identified.

Personal Qualities

• Ability to work independently or as part of a team
• Self-starter with integrity and confidence who strives to achieve under all circumstances
• Ability to work well with limited supervision
• Well-developed personal skills, comfortable in a cross-cultural environment
• Effective time management and organizational skills
• Strong presentation and technical writing skills.
• Ability to disseminate complex information to all levels of an organization including engineering teams, sales teams, installation teams
• Ability to work remotely effectively because of frequent travel.

Qualifications

• Bachelor of Engineering (or other related technical discipline), with preference for Mechanical Engineers or Materials Science and Engineering. Non-degreed individuals will be considered so long as they have held an engineering defined role within an organization for a minimum of 10 years.
• Experience ranging from entry level up to 3+ years in a manufacturing, industrial, or industry‑specific environment
• Experience or knowledge of fiber optics, utilities, or telecom is a plus
• Strongly proficient using MS Word, Excel, PowerPoint
• Highly effective/strong communication skills (Oral and Written)
• Knowledge of mechanical tooling design, software macro generation
• “Find a way” and “Can do” mentality
• Project Management Skills

Working Conditions

• Office and manufacturing floor environment.
• Travel up to 30% to field sites, customer locations, etc

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